HP 3 Years 3 Day Onsite HW Support with Risk Free for DT
- Money back with no repairs!
- Hardware Repair Coverage
- Quick service with genuine HP parts
- Coverage begins day of PC purchase
- No extra fees for repairsSee all Specs
HP 3 Years 3 Day Onsite HW Support with Risk Free for DT
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.
Convenient at-your-door repair
Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.
Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.
Here for you 7 days per week
Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.
What does 3 year protection cover?
I'm interested in purchasing a 3 yr. care package for my new desktop. However, I cannot determine the difference between this product (Item# UA5U0E) and the other two 3 yr. packages (Item# UA5T7E and UA5U6E). Can you please provide their differences?
Return and exchange information
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The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle
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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
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