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HP 3 Years 3 Day Onsite HW Support with Risk Free for DT

DIGITAL

  • Money back with no repairs!
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UA5U0E
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be quickly repaired by experts with genuine HP parts and no hidden fees or deductibles. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues. You will also have access to technical support 7 days a week—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

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Risk Free!

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HP 3 Years 3 Day Onsite HW Support with Risk Free for DT is rated 3.8 out of 5 by 31.
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Rated 5 out of 5 by RepairDad from Back by HP , quality assurance Back by HP , quality assurance
Date published: 2023-04-14
Rated 1 out of 5 by BuddyZ from Carepack warranty When a person buys a new computer with a three-year care Pack it should show up on the computer without getting notices that the warranty will run out in a year.
Date published: 2023-03-26
Rated 3 out of 5 by HPbobPgh from Fear for Gear I purchased the extended warranty because the technical support person talked me into it having the leverage that my brand new HP AIO 24" PC is failing so badly support was as poor as describable.
Date published: 2023-02-17
Rated 3 out of 5 by Mzeta from Horrible customer service I was not happy with the overall expericne related to the sales, so we will see if the 3 year warrant is really worth it.
Date published: 2023-02-06
Rated 5 out of 5 by Rayb Cool from 3 yr protection plan. Reasonable cost Great protection plan! Nice to have a refund if I don't submit a claim.
Date published: 2023-02-06
Rated 1 out of 5 by Anonymous from Windows 11 no wifi defeats HP support. Unusable due to the windows 11 no wifi issue. I cannot even activate the support software because that requires an internet connection.
Date published: 2023-02-03
Rated 5 out of 5 by Art 50 from Microsoft should not have let HP use Windows 11 My biggest issue is with Verizon. It keeps dropping the connection. My printer is not supported
Date published: 2022-07-06
Rated 4 out of 5 by MGFurtado from HP Gaming PC Product arrived on time and was as promised. Very good price for “gamer” technology.
Date published: 2022-01-22
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What does 3 year protection cover?

Asked by: SLJB
Thanks for your question! This three-year protection plan covers: Money back with no repairs! Hardware Repair Coverage. Quick service with genuine HP parts. Coverage begins the day of PC purchase. No extra fees for repairs.
Answered by: HP Expert Grant
Date published: 2021-11-29

I'm interested in purchasing a 3 yr. care package for my new desktop. However, I cannot determine the difference between this product (Item# UA5U0E) and the other two 3 yr. packages (Item# UA5T7E and UA5U6E). Can you please provide their differences?

Asked by: LadyKarma
Thank you for your question! For help choosing the right care pack for your PC please contact our HP Sales Team directly via our HP Chat located in the bottom right corner of this page or by contacting HP Sales Support at 1-866-625-3906.
Answered by: HP Expert Grant
Date published: 2021-12-02
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.