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HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free

DIGITAL

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9YT3E
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Offers

Risk Free!

Save $67 instantly

HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free is rated 3.9 out of 5 by 165.
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Rated 5 out of 5 by Gail G from Care pack I always get the care pack but I rarely need it...smile
Date published: 2021-09-22
Rated 3 out of 5 by Disappointed in WI from Don’t purchase until you have your laptop I purchased this 3-year extended warranty at the same time I ordered my custom laptop. My laptop will take HP at least a month to build, which is fine with me. However they did not tell me that the warranty period starts on the day I ordered it. What good is a warranty to me when I don’t have a laptop yet? I found this to be ludicrous. I called HP and all they can offer is ‘it is HP’s policy’. Doesn’t make sense- so don’t purchase this until after you have your laptop in hand!
Date published: 2021-05-26
Rated 1 out of 5 by Anonymous user from Didn’t Receive Email to activate for device I bought this care pack with my device and never received an email to activate it. When I tried to submit a ticket to correct this, I received a 1 year warranty which I’m assuming is just the base manufacturer warranty. Just unbelievable.
Date published: 2021-05-17
Rated 5 out of 5 by RR031 from Very nice I got my new hp and I'm enjoying it very much, it has many interesting tool to work with, and I'll keep very busy learning new things.
Date published: 2021-05-11
Rated 4 out of 5 by Gokal from Great support I baught a Costomized hp spectre x360 that hasnt arrived yet but the contact support in the webpage is great. The only bad thing is starting my care pack before my computer arrives
Date published: 2021-05-08
Rated 5 out of 5 by Manic Dance from Great Service You can call any time of the night and they are there for your service needs.
Date published: 2021-04-27
Rated 5 out of 5 by BennyBlackBear from Super thin, Fast Set up extremely fast. Transfered ALL my old files to this new laptop in less than a half hour. All functions seem to be lightning fast. Was already familiar with Windows 10 so windows pro was easy to master. Couldn't be more pleased!
Date published: 2021-04-20
Rated 5 out of 5 by JS57 from great Safety net ! Happy to have this Care Pack for Family PC , its a great Value for All !!
Date published: 2021-04-07
Rated 5 out of 5 by Jackcomp from Peace of Mind! I purchased this computer in December--did not receive until March! I purchased the HP 3 year w/Accidental Damage for Peace of Mind.
Date published: 2021-04-01
Rated 5 out of 5 by Snyderjh from Good insurance to have for your laptop. The insurance is good to have for a laptop. I got this in case I drop the laptop. Normally the HP computers last me between 5 and 8 years.
Date published: 2021-03-29
Rated 3 out of 5 by MartinP from Mr, Delete key is problematic. Space key doesn't always work.
Date published: 2021-03-27
Rated 5 out of 5 by nnette from important feature I always buy extra warranty for this valuable laptop.
Date published: 2021-03-26
Rated 5 out of 5 by Arielnb from Great deal I bought this 2 weeks ago and I’m so happy I did. I LOVE the fact that If you don’t use the warranty within three years it’ll be refunded.
Date published: 2021-03-18
Rated 5 out of 5 by Cinchris from 3 Yr Accidental Damage gives me reassurance This will be a great source in case of Accidental damage.
Date published: 2021-03-07
Rated 4 out of 5 by macbel from Care pack can be worth the expense I purchased this care pack along with a new laptop. The cost was discounted, so at the price charged in relation to the cost of the laptop, the care pack is worth it. I've gotten these 3 year w/Accidental Damage care packs for several computers. Sometimes I need to use them, sometimes not. But, my experience has been that the service representatives have been professional and tried to make good on HP's responsibility. One time, near the end of the contract, I had a broken USB port. HP stood behind the care pack and since the computer was obsolete in the 3rd year, HP replaced the laptop with one of better quality. I wouldn't pay full price, but if offered at a discount, I'd recommend to friends and family that they purchase the care pack
Date published: 2021-03-07
Rated 4 out of 5 by tolsen from Play it safe An awesome product merits decent protection. But it is concerning when the HP Support Assistant says I only have 1 year.
Date published: 2021-03-01
Rated 5 out of 5 by RJS1989 from Great features I purchased this a month ago and am eagerly waiting for its arrival.
Date published: 2021-02-25
Rated 5 out of 5 by Dattadog from Peace of mind Comprehensive coverage, I Joe I’ll never need to use it.
Date published: 2021-02-17
Rated 2 out of 5 by Anonymous from Who knows! Hopefully, this warranty will begin with the delivery of my laptop! Seems it states that the warranty starts when the computer is ordered, so I don't know if I will lose the 2+ months between purchase and delivery or not! Also, they're asking me to rate a product I have not had the necessity to use, so I cannot let you know if they will seamlessly honor the warranty or not. Only time will tell!
Date published: 2021-02-16
Rated 5 out of 5 by JCL8110 from new laptop I chatted HP.com, explained my situation. My desktop died & I needed a laptop asap! We talked about what I was looking for & she found what was in stock & available within 2 days.
Date published: 2021-02-15
Rated 5 out of 5 by Quangmn from I love it Best insurance i never have for my laptop , love it
Date published: 2021-01-23
Rated 5 out of 5 by RCHEK from Great coverage Great support. Great technical team. Peace of mind.
Date published: 2021-01-22
Rated 4 out of 5 by Nope87 from Seems like a good deal but..... I haven't used the plan so I do not feel qualified to comment on the ease of submitting a claim/ quality of repairs, etc.
Date published: 2021-01-18
Rated 4 out of 5 by Toddster from Good deal I always add accidental to my laptops as something is bound to happen
Date published: 2021-01-18
Rated 5 out of 5 by MSS11 from STEP BY STEP The HP sales person I spoke with on the phone went above and beyond to make the purchase easy. I was replacing a 5-year-old laptop and I was asked all the right questions, and step-by-step guided though the decision making process. As a result, I am very confident that my new laptop will arrive equipped with everything I will need and more!
Date published: 2021-01-01
Rated 5 out of 5 by GeneBob from Excellent CS I designed a laptop online along with the extended warranty. I had a couple of questions to verify a few things and the CS rep was extremely knowledgeable and assisted me real well. When we were finished he asked if there was anything else he could help me with and I said I quest not unless he could find me more discount. He did and offered it to me! The only problem I had was submitting the order from the link he provided with instructions to come back to our chat session to finalize everything. After submitting the order, when I came back the chat session so how the session was ended. Started another session, got another rep. She verified the order was submitted and all was well. I think the issue was with the parameters of the chat session and not the rep I was dealing with. 5 Stars for both CS Reps, please check out the Chat Session parameters.
Date published: 2020-12-21
Rated 3 out of 5 by Anonymous from Unsatisfactory starting date Bought this with the purchase of a new laptop which will take a month to receive! Unfortunately, it appears the protection plan goes into effect at purchase, effectively cutting coverage down by 4-6 weeks! How odd.
Date published: 2020-12-21
Rated 4 out of 5 by Mark Fox from Peace of mind I'm glad I purchased the additional warranty for peace of mind.
Date published: 2020-12-15
Rated 5 out of 5 by cpiver from Easy Usable... Even though I'm sill configuring it I have enjoyed how easy it is to maneuver and to understand. The only things I'm trying to figure is does it already have the McCaffee that I order in it, or do I do that? And does it already have the 365 in or do I download that too?
Date published: 2020-09-03
Rated 5 out of 5 by Dr Jim from Don't miss the opportunity to protect. This will be the fourth Laptop under HP Care Pack. I have had one replaced by HP. Great Service.
Date published: 2020-08-25
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.