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HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free

DIGITAL

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9YQ9E
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

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Risk Free!

Save $32 instantly

HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free is rated 4.1 out of 5 by 615.
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Rated 4 out of 5 by Brenna B. from Good in theory, need more information The deal itself seems very good, but I have received little information about how to actually activate it. Lack of information, but theoretically a good deal.
Date published: 2023-11-17
Rated 5 out of 5 by MSMM from You Need This Warranty It's a good thing I bought this for my previous laptop because I dropped it & the screen cracked. HP repaired it fast with virtually no effort on my part. Of course, I bought it again with my current laptop.
Date published: 2023-11-14
Rated 1 out of 5 by JeffPB from Never received the warranty certificate email Despite three or four phone calls and chat sessions - and multiple promises it would be sent - I never received the email with the warranty certificate. I'm going to try again today, but one should not have to beg for something like this that I paid for. If it was possible I'd put zero stars since there is nothing to review.
Date published: 2023-10-23
Rated 5 out of 5 by DK20 from So far so good! So far I have been extremely happy and impressed with HP customer service and their ability to help me. No problems, and they have made the experience very quick and painless. Had an exchange due to a questionable display. They helped me resolve the issue without a hitch. New computer is rockin’!
Date published: 2023-10-19
Rated 4 out of 5 by P Grimes from Warranty Self explanatory guide
Date published: 2023-08-07
Rated 5 out of 5 by Mrs. Jordan from Computer not talking to printer I love my new HP Pavilion! Only problem is, it doesn't regonize my existing HP DeskJet 2132 printer...
Date published: 2023-07-21
Rated 5 out of 5 by Anonymous from Hp computer purchase Love the computer!! It works absolutely amazing.
Date published: 2023-07-17
Rated 1 out of 5 by Elmerfudd from Sold me WRONG warranty Bought laptop from HP.com Store and purchased the warranty while ordering. Working with Tech Support they informed me the website sold me the wrong warranty. They refunded the money and no longer have a warranty.
Date published: 2023-07-15
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If laptop screen replaced under ADP suppose in future any other accidental damage occurs in the same year, then that another accidental damage can be fixed under ADP or not ?

Asked by: Anonymous
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Answered by: HP Team Grant
Date published: 2023-08-30

like does this care pack cover my laptop which is the hp envy 2 in 1

Asked by: jamie32146
For Care Pack assistance, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-03-13

Does it cover my laptop bought at Best buy, and not thru HP com?

Asked by: Anonymous
Thank you for your question about HP Care Packs! Care Packs bought from the HP US Store website will be compatible with your laptop purchased in the US regardless of the retailer. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-07-05

I want to buy and gift it to my mom in india, so where can I buy 3 year protection plan?

Asked by: Anunymous
Protection plans purchased at the HP US Store are valid for use in the US only. For assistance in other countries please visit this link: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Answered by: HP Team Grant
Date published: 2023-11-08

is this the plan world wide or is it only limited to US? What I meant is if I buy this plan in US, will I be able to claim accidental damage in any other country or is it limited to US alone?

Asked by: Anonymous
HP Care Packs are valid in the country of purchase only.
Answered by: HP Team Grant
Date published: 2023-03-08

Does the pack cover for all devices

Asked by: jame32146
This HP 3-year w/Accidental Damage protection is a 3-year protection for laptop PCs. It is unclear what is meant by the question of all devices. Please clarify and resubmit if further assistance is needed.
Answered by: HP Team Grant
Date published: 2023-03-10
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.