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HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free

DIGITAL

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9YR7E
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Offers

Risk Free!

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Save 10% on HP, HyperX & Poly accessories when purchased with a PC. Exclusions apply.

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HP 3 Year Pickup And Return With Accidental Damage Protection and Risk Free is rated 3.9 out of 5 by 268.
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Rated 5 out of 5 by payroll from Hopefully I never need it I think this was a good deal just hope I never need to use the service but I am confident it will be no problem if I ever do request the service.
Date published: 2019-09-23
Rated 5 out of 5 by dawnc53 from Security I don't usually buy extended warranties, but this is a great security blanket. I haven't had to use it, but I'm glad it's there.
Date published: 2019-09-22
Rated 5 out of 5 by Lesmaui from Light weight The keyboard feels nice and it is so lightweight and not bulky
Date published: 2019-09-21
Rated 5 out of 5 by JSW123 from Buy it. Use it. A lot of things don't need extended warranties. Laptops do! Can't remember last time I used this LT on a stable surface or without a cup of coffee dangling like Damocles' sword.
Date published: 2019-09-21
Rated 5 out of 5 by Cherish from Great Service I have been buying hp products for over 10years and love their products.
Date published: 2019-09-16
Rated 5 out of 5 by Bellabean from Easy set up Great value. It had everything and more for my son's first year of college .
Date published: 2019-09-12
Rated 5 out of 5 by Subbu357 from Peace of mind With hp 3 year warranty accidental damage protection I have peace of mind for next 3 yrs. Noone can expect accidental things such as spilling of water or coffee, or with kids they handling it roughly or laptop slipped out of hand and if there is sudden power surge. We never know when electronic things stop working. Hp is top brand and ensures no problem with hardware but one can never say what will happen, so I feel it's always better to have the accidental damage protection for 3 yrs. Another great point in this plan if there is no repair or never sent to hp center they will refund the money of the plan which is very great feature of this plan. So having this plan is total peace of mind for me as if something fails laptop is covered where one spends hundreds to thousand dollars and if not plan money will refunded. Thank you HP for having such a wonderful plan and helping customers.
Date published: 2019-09-12
Rated 5 out of 5 by prsarathy from All that I needed! I have had this PC for 5 weeks, it was a breeze to set up and run - although I am having trouble getting the HP printer to work with it.
Date published: 2019-09-11
Rated 5 out of 5 by Fatherof3 from Great Computer and Great Price! I have been looking for a solid computer for my daughter for transitioning into High School. Crazy to think this is how school is now of days. I wanted something that is reliable, small, light and powerful. This computer is a perfect match. We have set it up for her and she is on a running with it. She has done a few assignments utilizing the computer and we are starting to get our money worth. I personally have another HP computer at home that is older and I have a company HP work computer as well and "knock on wood" but no issues and doing great. I would suggest this to any of my friends!!
Date published: 2019-09-11
Rated 5 out of 5 by Hockeydad from Great plan I bought another computer and added another 3yr plan on this one
Date published: 2019-09-11
Rated 5 out of 5 by earl4usc from HP 3 year w./Accidental Damage I have this on both of my HP laptops & have only used it on one of them. I would recommend this to anyone buying a new laptop, but have used it on my 1 plus year laptop,and was able to get the issue I had repaired without any problem,
Date published: 2019-08-15
Rated 5 out of 5 by Tipflex from Excellent Buying Experience Ordering online was easy and intuitive. Questions I had later were professionally and courteously answered. To this point, the laptop works very well. The connection to my home WiFi was simple.
Date published: 2019-08-08
Rated 5 out of 5 by Forthcoming from Lacks nothing Bought the computer about a month ago and it’s awesome. Can’t think of one thing I dislike about it. This thing seriously boots up faster than anything I’ve ever owned in the past.
Date published: 2019-08-08
Rated 5 out of 5 by mc69nus from 3 year w/accidental damage I bought this for my daughter to have on her college lap top. great price for piece of mind
Date published: 2019-07-31
Rated 5 out of 5 by Terri23 from Bought this for my son's freshman year at college. Great computer and prices do not compare to HP!
Date published: 2019-07-29
Rated 5 out of 5 by eagle75 from great product I bought the laptop a month ago. I love the features that I chose' I have always been please with HP product.
Date published: 2019-07-25
Rated 5 out of 5 by Pete222 from So Reassuring So glad I bought the 3 year w/ Accidental. It was the priciest option, but to me the most worth-it. I spent a lot of money on the custom laptop I wanted, so I want to be sure it is protected.
Date published: 2019-07-23
Rated 5 out of 5 by Johnny Macdonald from Have bought this on a different computer I have bought this on a different computer and never had an issue if I had a problem with my computer
Date published: 2019-07-22
Rated 5 out of 5 by robmil from Great computer Am setting up HP Envy Laptop and enjoying the speed and ease
Date published: 2019-07-20
Rated 5 out of 5 by drizzle from can't live without need to say anymore? pays for itself if you need it, pays you back if you don't
Date published: 2019-07-12
Rated 5 out of 5 by Anthony2813 from Awesome service Website and ordering process was simple and easy to do, any questions I had were an easy answer just by reading some more sentences. Really enjoying my laptop as well as the money I saved ordering it through HP. Great company has never done me wrong
Date published: 2019-07-09
Rated 5 out of 5 by JLynnJ from Good to have but hope I never need it I purchased this warranty because of being able to get fully reimbursed for its cost at the end of the 3 yrs if I never used it for a claim. That is a great feature. I always take great care with my electronics but you just never know. Much cheaper to pay for this warranty up front than to toss your computer out in frustration if it breaks, or to pay the high cost of repairs out of pocket.
Date published: 2019-06-26
Rated 5 out of 5 by Jim14 from Nice option! If not used, one gets refund at end of coverage - that's a deal! Wish auto insurance was the same(I know, then how would money be made?).
Date published: 2019-05-25
Rated 5 out of 5 by maddog1661 from Warranty warranty warranty Nice to know if anything happens it is covered, this is the way it is meant to be
Date published: 2019-04-07
Rated 5 out of 5 by Alex1418 from Sounds great! Sounds amazing the I have accidental damage coverage for 3years. But I haven’t had an accidental damage yet so we will see what happens if I ever have to use my coverage. It is a mental relief I have enough stuff to worry about and knowing my laptop that I use every single day for work is covered is fantastic! Totally worth it especially when a new laptop is $700 plus and the 3 years coverage I believe was about $150-$180. Definitely great!
Date published: 2019-04-05
Rated 5 out of 5 by sierra93 from You Should Have It I really like my computers and I like HP's service and I trust them as well.
Date published: 2019-03-18
Rated 5 out of 5 by Joseph Baye from Great Plan Great value for a extended plan. I feel secure that if I need repair or replacement service I am covered.
Date published: 2018-11-28
Rated 4 out of 5 by Jim from CT from HP Victus is ok Victus lap top functions well, but nothing over the top.
Date published: 2023-05-04
Rated 4 out of 5 by George 207 from Oh, Humm Product good overall. Fan developing low hum? Will wait to see what develops.
Date published: 2022-12-16
Rated 4 out of 5 by GLBT from Must have It's important to have extended warranty.
Date published: 2022-09-12
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Is this Care Pack compatible with an HP Envy x360 2 in 1 laptop?

Asked by: tbh97
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-10

Does this warranty need to be bought in the same order of the laptop or one can purchase later?

Asked by: Beingernest
There is no advantage in terms of length of protection in buying the Care Pack later than buying the PC. This Care Pack coverage starts the day of the PC purchase. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-04-19

what is the deductable

Asked by: toddler101
Thank you for your question! There is no deductible on an HP Care Pack plan.
Answered by: HP Team Grant
Date published: 2022-09-12
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.