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HP 3 year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB

DIGITAL

  • Get 100% money back (excluding tax)
  • Accidental damage protection
  • Hardware Repair Coverage
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U9ED6E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
For service terms and conditions, you may visit: www.hp.com/go/adpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Special offers

Buy more, save more!

Save 10% on HP & Poly accessories when purchased with a PC. Exclusions apply.

HP Days Sale

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Care Packs deal!

Protect your brand new PC and get 20% off HP Care Packs.

Save $18 instantly

HP 3 year Pickup and Return Support w/Accidental Damage Protection HP 15 17 / Pav 10 NB is rated 4.1 out of 5 by 597.
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Rated 5 out of 5 by from Insurance never had to use one ever. But you never know. HP will be there for you.
Date published: 2023-03-18
Rated 5 out of 5 by from Rating Best laptops made.
Date published: 2023-03-06
Rated 5 out of 5 by from The most reasonable refund policy for an extended warranty. Why doesn't all companies offer it? Great computer, great price, awesome extended warranty because if you dont use it, you get a refund, very reasonable protection. I will only buy HP because of this great warranty.
Date published: 2023-02-25
Rated 5 out of 5 by from My Laptop is Fully Covered This is Great to know that the Whole Laptop is Covered.
Date published: 2023-02-25
Rated 5 out of 5 by from Taking too long for the customers I have ordered this order for 2 weeks. Then I have not received more updates about how to use this one in the future.
Date published: 2023-02-15
Rated 5 out of 5 by from HP 3 year warrenty Good price for 3 more years of coverage
Date published: 2023-02-15
Rated 5 out of 5 by from Excellent Service and I love the fantastic coverage. HP is great.
Date published: 2023-02-11
Rated 5 out of 5 by from Great So far its great
Date published: 2023-02-07
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I WILL BUY THIS CARE PACK WITH THE EXCLUSIVE COUPON CODE #HPSA33

Asked by: orlando34
It is uncertain what is being asked. Can you clarify what is being asked and resubmit the question and it will be answered as quickly as possible?
Answered by: HP Team Grant
Date published: 2022-09-20

If a repair is needed how long would I be without my laptop? (Best and worst case scenario?)

Asked by: Quads
Answering my own question since I found on the HP site: "The repair generally takes 5-10 business days including shipping."
Answered by: Quads
Date published: 2023-01-13

does it also cover the battery for 3 years?

Asked by: JoeR1234
does warrenty cover the battery
Answered by: john0298
Date published: 2023-03-08

What does tech support include? If 'm having a problem with my ccontats, is that something you'd help with? Hey I'm 90 years old and computers hate me. I don't love them.

Asked by: Horsetrader
With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair, and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available. For service terms and conditions, you may visit: www.hp.com/go/adpterms
Answered by: HP Team Grant
Date published: 2022-05-24

How do I get the 45% off offer shown on my popup?

Asked by: Anonymous
For assistance with pricing, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-02-02

Is this Warranty World-wide?

Asked by: Jimleft
HP Care Packs offer coverage in the country they are purchased from only.
Answered by: HP Team Grant
Date published: 2022-11-15

My spouse accidentally backed up over my laptop bag before I got it loaded in my car. It is basically destroyed. Will it be covered for replacement under that scenario? A case has been created, but I wanted to know prior to packing up and mailing.

Asked by: JGH6
Unfortunately, this forum does not make warranty determinations. Please contact HP Support for assistance.
Answered by: HP Team Grant
Date published: 2022-08-22

I received my HP laptop as a gift. Am I considered the owner, or is the original purchaser the owner, as I do not have the original purchase receipt?

Asked by: trj67
Thank you for your question! If the PC was registered and activated in your name then the PC will be considered your for warranty purposes.
Answered by: HP Team Grant
Date published: 2022-09-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.