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HP 3 Year Pickup And Return with Risk Free for NB

DIGITAL

  • Get 100% money back (excluding tax)
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U9ED9E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

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HP 3 Year Pickup And Return with Risk Free for NB is rated 3.9 out of 5 by 29.
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Rated 1 out of 5 by Best Buy Ken from The Death of the HP Care Pack I’ve owned HP products, computers, printers and covered them with the HP Care Pack for decades. It used to be that you would call HP and they would assist you in resolving your issue by either walking you through the repair verbally or taking control of your computer to resolve the issue. Yesterday, I had a problem with my printer, which is only about a year or so old. I called HP but was answered only by a machine recording which told me to go online and fill out a form so HP could call me back. I followed their recorded instructions and completed the form. The trouble is the HP website would not allow me to submit it. So there I was left with no help at all! I called Best Buy as I am a Total Tech member. Within an hour I had a technician from Best Buy at my home. I purchased a new Canon printer from them and the technician installed it. Bye, bye HP. Hello Best Buy!
Date published: 2023-10-07
Rated 1 out of 5 by Loralei from Requires an extra step to register; no luck registering so far. There is an extra step to register for a 3 year pick up and return risk free for NB plan. The first time I tried to call, the rep hung up on me. The second time I called, I was asked to leave a message and someone would return my call. So far, no one has returned my call.
Date published: 2023-07-10
Rated 5 out of 5 by halld59 from Care Pack's Worth I have purchased the Care packs in the past and unfortunately have had to use it. HP was true to their word and actually replaced my laptop due to it being damaged beyond repair. The extra few hundred dollar cost for the Care Pack was well worth it in my case.
Date published: 2023-06-19
Rated 5 out of 5 by Anonymous from Like Warranty I like having a 3-yr warranty because you never know what might happen.
Date published: 2023-05-18
Rated 3 out of 5 by Andrew Fancy name from HP going through the stupid survey motions, get your act together I just got a new computer, its taken me a month of wasted telephone time and chat time to get my extended care package validated, and now you want me to have an opinion on an f ng warranty plan valid for the next three years. HP is falling low guys, pathetic!
Date published: 2023-03-27
Rated 5 out of 5 by TMH-TX from Just in Case Other than believing that it will be worth it's weight in gold, I really hope I don't have to use it.
Date published: 2023-03-06
Rated 5 out of 5 by Paula S from Great laptop for my daughter in college. Love this laptop
Date published: 2023-01-20
Rated 5 out of 5 by Anonymous from Warranty important Need warranty
Date published: 2022-12-17
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.