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HP 3 Year Pickup And Return with Risk Free for NB

DIGITAL

  • Get 100% money back (excluding tax)
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U9ED5E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

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HP 3 Year Pickup And Return with Risk Free for NB is rated 3.8 out of 5 by 39.
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Rated 5 out of 5 by BV24 from Great I love my new laptop
Date published: 2024-01-19
Rated 5 out of 5 by Isse from A Great Computer Very fast operation. Good sound. Beautiful color images. Media is great. Love the 17” screen. Light wright.
Date published: 2023-12-30
Rated 1 out of 5 by InkySquid from I've lost confidence Got the extended warranty and have called about it but they never provide the documentation. I need a policy number, dates of activity, warranty company info, etc. It's awful when you buy something and have to chase the maker of the product to do what they are supposed to do.
Date published: 2023-12-14
Rated 5 out of 5 by Dom T from An unbelievable home computer A great computer with lots of speed, memory and storage at a very low price.
Date published: 2023-12-13
Rated 4 out of 5 by Johnny Review from HP 15 AMD R5 256G 986P screen Simple, not too heavy, with good battery life. Sun is hard on the screen and has a definite plastic feel though. There are many processor, screen and and storage variations that may not be obvious to you. HP web store is where you can really pick the variation you want.
Date published: 2023-10-29
Rated 1 out of 5 by Billdozer90 from Slow service Was told it would take 1-2 weeks to pick computer up. I could take it somewhere and get it done tomorrow. Faster service recommended.
Date published: 2023-10-24
Rated 5 out of 5 by Ed Hersey from Well worth the price, and we would recommend to family, friends, and others is solicited. We have been loyal and dedicated HP customers/users for over forty years, and this includes desktop towers, monitors, laptops, Chrome Book, external hard drives, flash drives, and pretty much at least one or more of each. The customer service representatives in 98% of all contacts have been able to assist us with our "asks". In the past we elected to not purchase extended warranty coverages, but since the costs of these products continue to rise we now feel purchase of extended warranties for product as well as customer service has become almost a "must". HP's pricing seems quite fair for the protection desired.
Date published: 2023-09-16
Rated 5 out of 5 by really good from Happiness Absolutely great!
Date published: 2023-03-20
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Is this product being offered on my current PC that I purchased a couple of years ago ? Serial #5CD9342F9Z

Asked by: Benmetz
No, you would need a Post-Warranty purchase plan for your laptop because your original warranty has expired. You can find one for laptops at this link: https://www.hp.com/us-en/shop/pdp/hp-1-year-post-warranty-onsite-hardware-support-service-for-omen-x-desktop
Answered by: HP Team Grant
Date published: 2023-03-21

Does the 3-year Care Package cover 1. drops 2. cracked screens 3. accidents 4. laptop hardware parts (keyboard, hinges)

Asked by: TundeOHPAllin4
No, this HP Care Pack does not include Accidental Damage. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/ Thank you for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-04-20

Does Hp warranty works internationally as well? I want to gift laptop to my parents and they live in India. Will the warranty works in India?

Asked by: Manali
The HP one-year limited warranty is an international warranty. This HP Care Pack is valid in the US only.
Answered by: HP Team Grant
Date published: 2023-11-17

Hello. Do you accept mail-in money orders for purchases/payments?

Asked by: PaaSchoe
Thank you for your question! Unfortunately, the HP Online store does not accept mail-in money orders for payment on products.
Answered by: HP Team Grant
Date published: 2023-05-27

I had a factory warranty which ends in August. Can i top it up with this pack?

Asked by: Crisilda
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-07-05
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.