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products $599+ and $1099+ w/ codes 5MDS23 and 10MDS23.

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In-warranty Care Pack must be purchased within 90 days of hardware purchase | Buy more, save more! | Memorial Day Sale

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HP 3 Yr Pickup and Return w/Accidental Damage Protection-G2 for Notebooks

DIGITAL

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipment
  • Accidental Damage ProtectionSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ996E
Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more.


For terms and conditions, click here.

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Protect against accidents

Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more.

Technical details

Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

Buy more, save more!

Save 10% on HP, HyperX & Poly accessories when purchased with a PC. Exclusions apply.

Memorial Day Sale

Hurry, these deals end soon. FREE shipping storewide.

Save $17 instantly

HP 3 Yr Pickup and Return w/Accidental Damage Protection-G2 for Notebooks is rated 3.7 out of 5 by 9.
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Rated 5 out of 5 by Matt1982 from Great Deal Nothing much to say about it, it's self explanatory. 3 year protection plan.
Date published: 2020-05-07
Rated 5 out of 5 by Szdl4m from Great Features with a Great Price 3 year warranty, touch screen, chromebook with 8Gb. My college student son loves it. Great features for the size and price.
Date published: 2020-04-15
Rated 5 out of 5 by MCWilson from Excellent coverage Outstanding product... completely satisfied... using for elementary school education
Date published: 2020-04-14
Rated 5 out of 5 by Conrad93 from Great features I could not find this computer in stores anywhere so decide to go online. And I got just what I needed good features and good price.
Date published: 2020-04-07
Rated 3 out of 5 by Anonymous from I have no idea if this warranty is in effect. I'm disappointed by how this extended warranty purchase is being handled. I have only received an email about my order being processed and nothing on it being complete. Most warranties come with some sort of documentation verifying the product and its terms. I'm now going to have to contact customer service to make sure it went through.
Date published: 2020-10-17
Rated 3 out of 5 by GYoko53 from Ordering Care Pack I like the idea of the carepack because it provides me a great value and insures my Chromebook will be covered for at least 3 years. The issue I have was when trying to order my Chromebook and the carepack. It kept asking me for serial number and the cart did not show me the serial number. I finally had to work with someone on Chat to get it resolved. The person on Chat was very helpful and helped me get the order placed.
Date published: 2020-10-12
Rated 1 out of 5 by jlowery539 from Unable to register my product Hello, I purchased this product with my Chromebox G3, called the HP helpdesk to register it, and it was unregistered. I've sent several emails to get this registered, but to no avail..
Date published: 2021-03-12
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.