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In-warranty Care Pack must be purchased within 90 days of hardware purchase | Weekly Deals

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HP 3 year Pickup and Return w/Accidental Damage Protection Notebook Hardware Support

DIGITAL

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipment
  • Accidental Damage ProtectionSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # U4428E
Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more.


For terms and conditions, click here.

Enjoy door-to-door service

Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup—choose the service with the shipment option that works best for you.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Protect against accidents

Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more.

Technical details

Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

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HP 3 year Pickup and Return w/Accidental Damage Protection Notebook Hardware Support is rated 3.5 out of 5 by 6.
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Rated 1 out of 5 by Kara8869 from 5 attempts to have it applied to my account Since purchase, I received the initial email confirmation. That's it. I have reached out to hp several times and they tell me someone will get back to me in a few days. No one ever does. My laptop says out of warranty now and obviously I purchased a care pack because I got an email linked to here, but still no care pack. Care packs are a joke
Date published: 2021-12-13
Rated 1 out of 5 by Mike Ro from HP going down hill fast Everything, absolutely everything with HP is so fraught with difficulty and time wasting that frankly there's no way I'd consider HP for any other pc purchases. What a shame about this once great company.
Date published: 2021-11-30
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.