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HP 3 year Pickup and Return Hardware Support Service w/Accidental DamageProtection for Gaming NB

DIGITAL

  • Accidental damage protection
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9KV6E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

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HP 3 year Pickup and Return Hardware Support Service w/Accidental DamageProtection for Gaming NB is rated 3.0 out of 5 by 4.
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Rated 1 out of 5 by IndyJim from Taking way too long to get my warranty information Two weeks and you still haven’t sent me an electronic verification of purchase so I can register my device? Wow. For a tech company, this doesn’t inspire confidence in your products.
Date published: 2022-12-14
Rated 1 out of 5 by Nancy M from Horrible Customer Service I received an email telling me that my Care Pak would be registered and if there were problems with the registration they would contact me within 2 to 3 weeks. That never happened and I had to call and spend 40 minutes on the phone to get this taken care of. It seems like every contact with HP is so much work on my part. Whomever is handling the customer service does not seem to have any way of making sure the team is meeting commitments. I ordered a brand new computer and have spent hours and I truly mean hours just trying to get HP to follow up on their promises. Terrible customer service.
Date published: 2021-07-29
Rated 5 out of 5 by Anonymous from Omen HP warranty We haven't had to use this yet but we feel that it is worth the money for theconfort we feel that we have picked a good product to save our data (pictures).
Date published: 2021-06-10
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.