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In-warranty Care Pack must be purchased within 90 days of hardware purchase | Weekly Deals | Save $11 instantly

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HP 3 Yr Pickup and Return Warranty for Notebooks

DIGITAL

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipmentSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ990E
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.


For terms and conditions, click here.

Enjoy door-to-door service

Send your hardware to the HP designated repair center, deliver it in person or arrange for pickup—choose the service with the shipment option that works best for you.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

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HP 3 Yr Pickup and Return Warranty for Notebooks is rated 4.0 out of 5 by 7.
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Rated 5 out of 5 by Anonymous from 3 yr. Care Pack for HP Notebook Getting the 3yr. Care Pack was easy and effortless.
Date published: 2023-11-21
Rated 5 out of 5 by Jeffsan from Product Insurance Good deal. Hope I don't need it.
Date published: 2023-11-13
Rated 5 out of 5 by Anonymous from Great Envy Laptop I love the speed, how light it is and its performance.
Date published: 2020-10-29
Rated 2 out of 5 by Brem37 from Purchase Experience I bought the HP Care Pack and had so much trouble getting my Care Pack registered on my laptop. It took a week to get put on my laptop after contacting customer service 5 times. Not pleased with purchasing my order but my laptop needed warranty so I had no choice.
Date published: 2020-01-26
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is this the same as a warranty?

Asked by: Ironangel
Thank you for your question! Yes, unlike the HP Standard Warranty which has a one-year term, this HP 3 Yr Pickup and Return Warranty for Notebooks has a three-year term.
Answered by: HP Team Grant
Date published: 2024-05-10
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.