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Save up to 67% on select HP tech, FREE shipping storewide.
Plus, 40% off Accidental Damage Protection, 30% off all commercial PC Care Packs.

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HP 3 Year Pickup And Return with Risk Free for NB

DIGITAL

  • Get 100% money back (excluding tax)
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9XB1E
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week —while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/cpterms
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Offers

Risk Free!

HP 3 Year Pickup And Return with Risk Free for NB is rated 3.9 out of 5 by 13.
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Rated 2 out of 5 by Bob Wms from Lacks confirmation and documentation No follow-up confirmation or documentation. In theory, this appears to be good extended warranty, but I have no way to verify that fact because I received nothing except a receipt of purhcase
Date published: 2023-12-21
Rated 3 out of 5 by Anonymous from HP Care pack I received my new computer a week ago. I was told that my care pack would be uploaded or emailed to me in 7 - 10 days. I have not yet received it. The computer that I bought does not work properly. I can't get a windows screen to come up. so that I can download PC Mover. The start key does nothing. I can't find a phone number to call so i can talk to a live person. So far, your care pack stinks, I am writing this on another computer, because the new computer does not work.
Date published: 2023-12-11
Rated 5 out of 5 by Nali from My first ever laptop I never had a laptop only the big computer, l love this so far I can take it with me. Very easy to operate and the keyboard letters are big enough to see. Thank you HP
Date published: 2020-05-14
Rated 5 out of 5 by confederate from Nice laptop Just received my laptop a couple days ago. seems to be working well. I have very slow internet service so I cant rate the speed but Im sure its fine.
Date published: 2020-05-13
Rated 4 out of 5 by Nmcurr from Made to order-just what I needed I bought it a month ago and it came sooner than said. I made it to order and so far so good!
Date published: 2020-03-22
Rated 5 out of 5 by annerf53 from Protection Plan I am no sure what to write about this, but I know that I need a protection plan since I also purchased a new HP laptop. I am not computer savvy so I know I need this protection in case I inadvertently do something and cause my laptop to have a problem. I also hope that I won't have a problem but it is good to know that the protection is there is I need it.
Date published: 2020-01-08
Rated 1 out of 5 by Jim Springs from Right Out of The Box Problems Straight out of the box, wrong Office software installed and email would not work. After 7 hours of frustration I took it to Office Depot to have them fix everything. Wished I had not bought this laptop. Worse than a trip to the DMV.
Date published: 2019-12-22
Rated 5 out of 5 by Tom 65 from Protection Plan I bought the 3 year protection plan thought it was a great deal good sign of relief. The service was excellent and the package delivery was great. Thank you
Date published: 2019-12-07
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does the care pack cover accidents? HP 3 Year Pickup And Return with Risk Free for NB

Asked by: trevlac
This HP 3-Year Pickup And Return with Risk-Free for NB does not have accident protection. HP has CarePacks that meet this need. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-01-02
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.