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HP 3 Year Onsite Hardware Support Service with Risk Free for DT

Name: HP 3 Year Onsite Hardware Support Service with Risk Free for DT
SKU: U9KV2E
Price: 427.99 USD
Availability: InStock
Rating: 3.5 (57 reviews)

DIGITAL

Money back with no repairs!
Hardware Repair Coverage
Quick service with genuine HP parts
Coverage begins day of PC purchase
No extra fees for repairsSee all Specs

Earn 1X HP Rewards Points

HP Care Packs are delivered electronicallySEE DETAILS

Product # U9KV2E

HP 3 Year Onsite Hardware Support Service with Risk Free for DT

$0.00

Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Technical details

Hardware Support Onsite Service - US

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HP 3 Year Onsite Hardware Support Service with Risk Free for DT is rated 3.5 out of 5 by 57.

Rated 1 out of 5 by Tadpole from Mislead Was told I'd get the Laplink PC Mover when I placed the order by phone as the HP chat system was working. Now I get the computer after a 2-3 week wait and I'm stuck and will have to work something out regarding moving my files. Had a hunch I shouldn't have bought this unit...

Date published: 2023-03-06

Rated 1 out of 5 by Anonymous from Waiting 3 weeks for computer Can't use what ya don.t have

Date published: 2023-03-03

Rated 5 out of 5 by Tacoma22 from Gaming Great for what I needed so far

Date published: 2023-02-23

Rated 1 out of 5 by Johnni Doe from Why pay 25% more for a hardware-only warranty extension? Why pay 25% more for a hardware-only warranty extension?

Date published: 2023-02-20

Rated 1 out of 5 by jorjsal55 from cannot not get help cannot get out of the voice response system Cannot reach HP Service sucks

Date published: 2023-01-20

Rated 3 out of 5 by rk4runner from Clueless with HP I don't have the faintest clue as to what this Protection Plan Covers. It was never explained to me. I gave it 3 stars because in 3 years I don't use the plan then I get my monies back. I still didn't hear from HP care pack about my registration and coverage.

Date published: 2023-01-19

Rated 2 out of 5 by Marmeladova from Drawbacks of the 3-Year "Care Pack" The first and - so far - only time I tried to use the Care Pack, I was told by your tech support that the Care Pack did not cover the issue I was having and that I needed to purchase a different one for substantially the same cost. I am also having problems with the McAfee Virus "protection" that came with the computer. I asked him to disable it, and he refused.

Date published: 2023-01-17

Rated 5 out of 5 by Littlebird2001 from Great stuff Wow, powerful! Thanks!

Date published: 2022-12-13

Rated 5 out of 5 by JDE280 from One More Time This is my 3rd time purchasing an extended warranty for a HP product that is refundable if not used during the warranty period. The first one ended favorably resulting in a full refund. The second one is in process to receive the refund as the extended warranty just expired on that PC and the paperwork has been submitted and confirmed received by HP's agent. The third one was only purchased a couple of weeks ago so I will see how that one goes three years from now. It seems to me a refundable extended warranty is a great idea assuming the product you buy is a quality one. While this is only my third refundable extended warranty it is actually on my 6th HP PC and truth be told I have never had any real problems with any of those PCs which is what motivated me to keep going back to HP. Given the price of CPUs and GPUs these days a failure of one of those components would make the extended warranty seem like a good purchase. If, like the preceding PCs before it, I have no issues with this one it seems like a great purchase.

Date published: 2022-12-10

Rated 1 out of 5 by Keith1 from Protection Plan Doesn't cover Full Ownership Period I purchased a new HP computer 3 weeks ago. I haven't received it yet. I knew it would take time to build. The problem is the Protection Plan starts the day it was purchased. That means I lose at least 3 weeks of protection for a computer not even in my possession. I don't know of any other product that has that kind of coverage. For example, if I purchase a new vehicle, I don't receive a warranty that started when the vehicle was built.

Date published: 2022-10-06

Rated 5 out of 5 by Tammy M from Great deal for your New Hardware Considering I got five hundred bucks off this at the time I ordered, I am highly happy to have it if I ever need it.

Date published: 2022-09-23

Rated 5 out of 5 by Gamelover from Insurance for long term Let's hope we do not have to use, but if we do, it is peace of mind

Date published: 2022-09-07

Rated 5 out of 5 by EsAr from HP Care Pack Assurance I have been all my computer products from HP. I am very satisfied with customer support

Date published: 2021-05-28

Rated 5 out of 5 by Anonymous from God like Information its great having a little extra help when you have tried everything to your knowledge

Date published: 2021-02-24

Rated 5 out of 5 by BEK1 from Awesome PC i really like this PC. It has many features that I wasn't expecting; such as a wireless phone charger. it works great and had no problem moving my files and programs over this new PC

Date published: 2021-01-27

Rated 5 out of 5 by Tgodsey from Great computer, but double check shipping. The computer is great! Need an HDMI cable to connect it to screen. Runs smooth, no issues. Would warn to make sure shipping address is right on checkout, as it is nearly impossible to change it once shipped.

Date published: 2020-12-22

Rated 5 out of 5 by Tall Paul from It is a Must Have Two and a half years ago I bought an Envy All in one Desktop with a 27” screen. This past March when it became necessary to start using video conferencing apps I discovered that my camera was not working. HP requested that I send in the Envy for repair. Several weeks later HP contacted me and said that the parts to repair were on back order. They offered me gift cards to cover the cost of a comparable computer. I used the gift cards to purchase an Envy AIO 32”. I highly recommend the HP Care Pack.

Date published: 2020-06-24

Rated 5 out of 5 by RickB Photo from So far haven't had a need to use it And, it's a good peace of mind if something did happen

Date published: 2019-03-06

does it cover accidental damage

Asked by: Prudy2

No, this HP 3-year Protection Plan does not cover accidental damage.

Answered by: HP Team Grant

Date published: 2022-11-29

is there any type of coverage for screen repair or replacement?

Asked by: Shabiha

Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.

Answered by: HP Live Expert Cheri

Date published: 2023-03-19

This is more BS from customer care

Asked by: Renees 34computer

Return and exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.

We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page (Click Here to log in). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Enpirion, Iris, MAX, Intel RealSense, Stratix, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards

*America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/

Help protect your printer and your data with Original HP cartridges: HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models

The personal information you provide will be used according to the HP Privacy Statement

Special Offers

HP 3 Year Onsite Hardware Support Service with Risk Free for DT

Convenient at-your-door repair

Reliable support

Here for you 7 days per week

Technical details

Offers

Save up to 69%

does it cover accidental damage

is there any type of coverage for screen repair or replacement?

This is more BS from customer care

Return and exchange information

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