Memorial Day Sale
Save up to 65% on select HP tech, FREE shipping storewide.
Plus, 40% off Accidental Damage Protection, 30% off all commercial PC Care Packs.

Special Offers

Memorial Day Sale

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HP 3 Year Onsite Hardware Support Service with Risk Free for DT

DIGITAL

  • Money back with no repairs!
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9KV2E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit http://store.hp.com/us/en/riskfreecarepack for more information.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Offers

Memorial Day Sale

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HP 3 Year Onsite Hardware Support Service with Risk Free for DT is rated 3.7 out of 5 by 60.
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Rated 5 out of 5 by RocLady from Thank you HP! You’re the best! I’m enjoying my new desktop. It has everything I was looking for and it takes care of my business professionally.
Date published: 2023-12-19
Rated 5 out of 5 by bobbyinchocolatetown from Peace of mind Awesome protection for a fair price, good to know my system would be repaired and running again in 2 business days
Date published: 2023-11-12
Rated 1 out of 5 by WVpanhandle from Never received an extended warranty. I purchase an extended warranty with this computer because the SSD in my 2019 AIO crashed abruptly leaving me with 7 months of lost data. HP said I received the warranty via email, but I never did. They keep wanting me to buy another extended warranty. I have only used HP products for almost 20 years. Maybe it's time to change.
Date published: 2023-08-02
Rated 3 out of 5 by Trudy J from Frustrated with the Care Pack Registration Process I don't understand why I had to go through the headaches to register this care pack. When you sold it to me, it should have been automatically registered because I purchased a computer at the same time. The registration process was tedious and frustrating. I had to call my neighbor who works for HP to assist me and it took her a long time to figure out how to do it. Make it simple for us people and register it when we purchase it. I never got any information telling me what it covers or any other details. All I know is what I paid and that it's a care pack to cover issues on my new computer. Some helpful instructions and details of what it covers would have been nice.
Date published: 2023-07-16
Rated 1 out of 5 by DH in Westchester County, from Worthless HP Support! I bought a brand new computer from HP because I couldn't find what I wanted at Best Buy. I was assured by the HP rep on the phone that they would take care of everything. The computer arrived from China today, April 6. When I called HP for help, they said I would have to call Best Buy for installation.
Date published: 2023-04-06
Rated 5 out of 5 by weill from hp 3 year protection plan wee will see if this is as good as i think
Date published: 2023-04-03
Rated 5 out of 5 by jtExpert09 from The purchase protection package. I will be setting up my new computer next week but I trust HP so I will give my new protection 5 stars now.
Date published: 2023-04-02
Rated 1 out of 5 by harry8750 from HP has not applied yet to my account. HP has not applied yet to my account.
Date published: 2023-03-24
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does it cover accidental damage

Asked by: Prudy2
No, this HP 3-year Protection Plan does not cover accidental damage.
Answered by: HP Team Grant
Date published: 2022-11-29

is there any type of coverage for screen repair or replacement?

Asked by: Shabiha
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2023-03-19

This is more BS from customer care

Asked by: Renees 34computer
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.