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HP 3 year Onsite Exchange Service for ScanJet Pro N4600

DIGITAL

  • Remote problem diagnosis and support
  • Hardware exchange
  • No shipping required
  • Complete service coverageSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U35KJE
Minimize downtime and maximize convenience. Get back up and running quickly with HP Onsite Exchange Service. Get high quality remote troubleshooting assistance and, if necessary, an expert certified technician will exchange the device for you, at your site.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Fast, easy exchange service done for you

Our experts are ready to help. Get the convenience and expertise of a certified technician who will perform an exchange for you.

Convenient pick up and delivery

You pay no shipping costs with convenient door-to-door pick up and delivery.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

Access to electronic support information and services

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HP 3 year Onsite Exchange Service for ScanJet Pro N4600 is rated 1.0 out of 5 by 1.
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Rated 1 out of 5 by ekogan1 from Hp scanjet pro n4600 fn1 4 days out of the box.new scanner - scanjet pro 4600 fn1. Out of memory . Came with 512mb of ram only 26 mb available. Scanner took 20 minutes to scan 50 pages. Required two tech support calls and spent several hours on the phone. When hp was not able to resolve the problem they wanted to send a refurbished unit. I told them that was unacceptable. The tech put me in touch with sales and they agreed to send a new scanner with expedited shipping once the defective one was returned to FedEx. Fortunately had the three year next day replacement plan. No charges. Hope the next one is better.
Date published: 2024-01-30
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.