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HP 3 year Next Business Day with DMR Service for Color LaserJet Enterprise MFP 580x

DIGITAL

  • Remote problem diagnosis and support
  • Onsite hardware support- next business day[1]
  • Defective media retention
  • Replacement parts and materials included
  • Escalation managementSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U45Q5E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.

We’ll be there the next business day[1]

Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.[1]

Stay in control of your data

You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Support you can count on

Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line – or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

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HP 3 year Next Business Day with DMR Service for Color LaserJet Enterprise MFP 580x is rated 1.0 out of 5 by 1.
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Rated 1 out of 5 by Anonymous from Still Pending I called the technical support number given to me, and the first representative kept me on the phone a lengthy time and still could not answer my questions. The second time I called, the representative had such a thick foreign accent I could not understand him. In frustration, I emailed the District Manager who had someone call me but the caller ID showed a toll-free number instead of HP so I did not answer, and no voice message was left. Instead, I received an email from the Print Contact Center inquiring "Is there any preferred call back date and time in which we may attempt to contact you?" I replied with a day and window of time however I was never contacted during that time. This happened twice. Why would HP keep asking for my availability if they are going to call me at a completely different time?
Date published: 2024-02-13
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.