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HP 3 year Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp

DIGITAL

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Product # UB0E4E
  • Remote problem diagnosis and support
  • Onsite hardware support[1]
  • Faster tech support
  • Escalation management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards

HP Care Packs are delivered electronicallySEE DETAILS
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1] with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Protect against accidents

Accidents happen. In the event that peril finds your PC, don’t worry—accidental damage protection covers spills, drops, falls and more.

Technical Specs

Service Feature Highlight 1

Remote problem diagnosis and support

Service Feature Highlight 2

Onsite hardware support[1]

Service Feature Highlight 3

Faster tech support

Service Feature Highlight 4

Escalation management

Service Feature Highlight 5

Access to electronic support information and tools

Service Feature Highlight 6

HP remote system access and support

Service Feature Highlight 7

Accidental Damage Protection

Reviews and Q&A

HP 3 year Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp is rated 4.2 out of 5 by 62.
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Rated 1 out of 5 by Cybersolomon from The decline of HP Sadly, after signing up for this warranty package, it turned out that HP did not have the parts in stock to fix my NEW computer. I’m completely disappointed with HP service as well as their products.… Something is wrong that they could have so many problems.
Date published: 2023-12-23
Rated 5 out of 5 by Michelle A Reporter from Warranty Great extended accidental on site three year warranty
Date published: 2022-10-20
Rated 5 out of 5 by Beepity from Good, I suppose Have not had to use this yet, however, it would have been nice to be able to have longer coverage like Lenovo offers.
Date published: 2022-08-29
Rated 5 out of 5 by REJS from HP Care Packs - Great Insurance! The HP Care Packs provide great "insurance" that any problems will be properly addressed.
Date published: 2022-07-15
Rated 5 out of 5 by infrastructure nerd from unknown variable in an inflated market of tech i have no feedback because I havent used it. Based off the sales pitch its a 5.
Date published: 2022-07-02
Rated 1 out of 5 by John Pinz from Care Pack HP does have the parts to repair a laptop if it breaks
Date published: 2022-01-26
Rated 1 out of 5 by Chip P from Worst Customer Service with supervisor refusing Negative response until HP returns my calls Regarding the failure of sales staff to help me make a purchase of a Z book. The situation was a business emergency situation with the need for is the book replacement as soon as possible put the staff refused to provide me any guidance and ability to expedite the purchase of Z book.
Date published: 2022-01-03
Rated 5 out of 5 by Frank305 from Three year warranty I also bought the house care pack to protect my z book laptop
Date published: 2021-12-23
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I am trying to purchase an additional warranty for my HP notebook. During online purchase process, I received a message: "the system is unavailable due to java.lang.NullPointerException" Please explain why I cannot purchase an additional warranty

Asked by: DaveHOL
Thank you for your question! For purchase assistance, please get in touch with HP Store Customer Service at this link: https://www.hp.com/us-en/shop/cv/customerservice
Answered by: HP Team Grant
Date published: 2025-05-05

Can the care pack "item code UB0E4E" be purchased with these notebooks "HP 840 G10, X360 1040 G10 and ZBook 16 G10 fury"? will it be compatible with these notebooks?

Asked by: Erens
The HP Care Packs on the HP US store site are valid in the US only. For assistance in South Africa please visit this link: https://www.hp.com/za-en/contact-hp/how-to-buy.html
Answered by: HP Team Grant
Date published: 2024-02-20

We are looking 3 Years ADP Warranty for below model. does this HP Care pack price will be same? $148 HP ZBOOK STUDIO G8 MOBILE WORKSTATION x 1 Qty Processor :- Intel Core i7, HP ELITEBOOK 840 G9 x 3 Qty Processor :- Intel Core i7

Asked by: Aksh1994
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-06

Can this warranty "HP 3 Yr Next Business Day Onsite Warranty w/Accidental Damage Protection-G2 for Notebooks" extend the warranty for a HP ZBook Studio 15.6 inch purchased in 2022

Asked by: DoBeDo
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-12-26

PRICE 3 YEAR CARE BACK FOR BZ0N2UA#ABA

Asked by: EXAZMPLE

LAPTOP HINGES COVERED IN ADP OR NOT?

Asked by: AMIT RA
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Return and exchange information
Most items may be returned within 30 days of delivery. A restocking fee of up to 15% of the purchase price may be deducted from your refund for returned items, except where prohibited by law. No restocking fee applies to defective or incorrect items. A restocking fee is not applicable for printers, ink, toner, paper, care packs, software and services. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.