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Special Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase | Buy more, save more! | 72 Hour Flash Sale

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HP 3 year Next Business Day Onsite w/Accidental Damage Protection Desktop Hardware Support

DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and toolsSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # U0A84E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

We’ll be there the next business day[1]

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Protect against accidents

Accidents happen. In the event that peril finds your PC, don’t worry—accidental damage protection covers spills, drops, falls and more.

Offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

Buy more, save more!

Save 20% on HP, HyperX & Poly accessories when purchased with a PC or monitor. Exclusions apply.

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HP 3 year Next Business Day Onsite w/Accidental Damage Protection Desktop Hardware Support is rated 4.1 out of 5 by 27.
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Rated 5 out of 5 by Anonymous from Poor HP Materials to actually use and understand an otherwise excellent, quality t machine. Dismayed at sales-no- tech focus of HP. Had I not decided on the machine in advance, i would have gone elsewhere. Particularly striking was lack of actual lack of a proper Users Manual. The manuals provided bot with machine and online were ok on Installation, but not to support actual use of the machine components.
Date published: 2023-02-21
Rated 5 out of 5 by sbbetten from Great product and service. Though there have been some challenges, HP has been awesome to get total and complete resolution! Great to work with. Thank you.
Date published: 2022-07-23
Rated 5 out of 5 by Joanne S from HP All In One desktop Love it! Very satisfied with my new All in One desktop, solid state is fast, HD quality is good, camera is "hidden" - very nice addition, speakers are excellent.
Date published: 2022-01-16
Rated 5 out of 5 by rebTech from Great for peace of mind & real repairs if needed. I've only had to take advantage of HP's support for a serious problem on one of many purchases I made for my work, and the service was quick and efficient. The unit was sent back and returned quickly. The people I spoke with were were informed and able to solve it. So while I haven't had to use this much, it is good peace of mind to have HP there if the need arises.
Date published: 2021-03-03
Rated 5 out of 5 by Anonymous from HP Care Pack I haven't had to use this service on my newly purchased HP EliteDesk 705 G5, yet. But in the past, HP onsite service is second to none. I love their service
Date published: 2021-01-26
Rated 5 out of 5 by Crown from Excellent Mini Desktop I was able to set it up in a very short time. Seems to be fast and efficient.
Date published: 2020-09-14
Rated 5 out of 5 by Nota Black from Great! I'm just happy with my purchase and everything else that I got. I brought a refurbished HP 5 years ago and it's still running. Didn't have any problems but I wanted to upgrade. I haven't bought a new computer in 20 years so that's what I treated my stuff.
Date published: 2020-05-09
Rated 5 out of 5 by KyleS from Great price and coverage Easy purchasing process, excellent coverage and quick delivery.
Date published: 2019-12-26
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Can I add the Care Pack after I purchased the HP laptop from Staples?

Asked by: earl 5656
Hello Earl, the HP Care Packs can be added to any PC still covered by the original HP manufacturer's limited warranty. For assistance with the correct Care Pack, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect Care Pack to fit your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.