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3 Year Next Business Day Onsite Hardware Support for DesignJet T120, T130 24-in

DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U1V95E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

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3 Year Next Business Day Onsite Hardware Support for DesignJet T120, T130 24-in is rated 4.0 out of 5 by 5.
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Rated 1 out of 5 by Anonymous from No Communication I applied for the HP Care Pack three weeks ago and have yet to hear from HP that it was approved. This review request is the only communication I've received.
Date published: 2022-04-18
Rated 5 out of 5 by Gcw123 from Great plotter and so easy to use and set up I have owned many plotters and this is my favorite to date.
Date published: 2020-04-17
Rated 4 out of 5 by tyty from So far mostly good, except for one thing I spent over an hour on the phone with the sales office, the guy was very helpful. I told him the price I was seeing on Amazon for the printer, ink and paper combo. He said he can match that price and even do better, he could add a warranty. So I took the option he offered. I received my order and there is no paper. I have tried calling but with it being a Saturday I can't get anyone on the phone. I have no idea when the paper will be here, or if I should go buy some so I can try out my new printer. I am actually super frustrated right now, but due to how well he helped me I won't go less than the 4 stars.
Date published: 2020-01-04
Rated 5 out of 5 by donna13pa from I love my T120 printer We bought a T120 Large Format Printer that has made my job so much easier. It works perfectly every time
Date published: 2019-05-01
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Can I get a driver compatible  with windows 11? 

Asked by: Mdw62
As this question was asked on a Care Pack product page that does not use drivers, it is unclear what is needed. For assistance with drivers for your HP Product please visit this link: https://support.hp.com/us-en The model and serial number of your product may be required. Thank you for being an HP customer!
Answered by: HP Team Grant
Date published: 2023-12-20
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.