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3 Year Next Business Day Advance Exchange service for Officejet Mobile and 9025e series printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
  • This warranty extension is only available for Printers within Factory Warranty [2]See all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ212E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

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3 Year Next Business Day Advance Exchange service for Officejet Mobile and 9025e series printers is rated 3.8 out of 5 by 69.
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Rated 5 out of 5 by Anonymous from Ink shipping I like the hassle-free ink shipping
Date published: 2024-01-06
Rated 1 out of 5 by Mbblack1 from Cannot determine if my equipment is covered by extended warranty. Have still not received my extended warranty information. Have not heard back from customer service YET!
Date published: 2023-11-14
Rated 3 out of 5 by S"O"S from review of printer sometimes the people don't understand what we want out of a product. sometimes I don't think they know their product 100%.
Date published: 2023-09-04
Rated 1 out of 5 by Tremor from Totally incompetent staff, no training, no ability to resolve anything Only good thing about HP product, service is no worse than all the others
Date published: 2023-08-19
Rated 4 out of 5 by joey k from hp officejet pro 9020 series the only issue i have is i have no work around for a old computer running windows 7 without the possibility of upgrading
Date published: 2023-08-14
Rated 3 out of 5 by robert1841 from hp care pack good product from a good company
Date published: 2023-08-12
Rated 1 out of 5 by aeso from printer With great disappointment, I have returned the printer I bought because the printhead kept shooting out the cartridges and the cartridges bled.
Date published: 2023-07-20
Rated 5 out of 5 by tonywin1 from Handy This is helpful because we had a power surge that damaged out last printer.
Date published: 2023-06-17
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9025e Mobile Office Jet. What is the 9025 ?? I don't understand that.

Asked by: Anonymous
The 9025 will be the model number of the printer. If you have an HP OfficeJet 9025e printer, then this Care Pack is compatible. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-02-21

i have an HP Office Jet Pro 9020 Series printer (9025). What are the available Care Packages available to me

Asked by: grizz123
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-06-20
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.