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products $599+ and $1099+ w/ codes 5MDS23 and 10MDS23.

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3 year Next Business Day Advance Exchange support for Officejet Pro 9019, 9025e printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and servicesSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ212E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

Offers

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Save 10% on HP, HyperX & Poly accessories when purchased with a PC. Exclusions apply.

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3 year Next Business Day Advance Exchange support for Officejet Pro 9019, 9025e printers is rated 4.0 out of 5 by 44.
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Rated 5 out of 5 by Sandth from Great Printer Great printer
Date published: 2022-11-12
Rated 5 out of 5 by MobileNotary77 from You can beet a great price to protect your product, thank god I have it. Great Price, Great Insurance
Date published: 2022-09-13
Rated 5 out of 5 by Buff1 from New Product I worked 2 days trying to trouble shoot my old HP and then could not fix. Therefore, I bought a new one. The HP professional was very nice and helpful. I just had to spend a lot of time but pleased with purchase and set up. Thanks!
Date published: 2022-07-14
Rated 5 out of 5 by HP 101 from Perfect! for double tray use Perfect! Just wanted I needed....the double tray for long paper is so easy.
Date published: 2022-02-11
Rated 5 out of 5 by M Ward from Bought but not used Bought but not used- if the Customer service is any indication of the experience I will receive from the HP Care Pack then I will be extremely satisfied
Date published: 2021-11-27
Rated 5 out of 5 by Lorraine509 from Extended Support This has already been worth it. The tech who answer my chat request did a great job fixing my problem
Date published: 2021-11-12
Rated 5 out of 5 by Susie in WP from Care Pack Is a Huge Plus for Peace of Mind I’ve purchased HP Care Packs for my printers and computers (past and present) and have been greatly impressed with the quality of service and HP’s faithfulness to stand behind their products.
Date published: 2021-08-15
Rated 5 out of 5 by MelW from Didn't fit my needs Disappointing in paper trays. Not truly a 2 tray unit. Requires refilling paper trays frequently which is a real pain when you are trying to print a 100 + group of photos.
Date published: 2021-08-11
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.