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3 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and services
  • This warranty extension is only available for Printers within Factory Warranty [2]See all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ209E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

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3 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e printers is rated 4.1 out of 5 by 235.
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Rated 5 out of 5 by Anonymous from Pot with Ease Glad I have it
Date published: 2024-01-20
Rated 1 out of 5 by Anonymous from Was unable to contact HP support for my copnnected Was unable to contact HP support for my copnnected LaserJet Pro 9001e All-In-One
Date published: 2024-01-07
Rated 5 out of 5 by Anonymous from Hp support This great for support
Date published: 2024-01-04
Rated 5 out of 5 by Toligar from Great Peace of mind I prefer to have extended coverage by the manufacturer.
Date published: 2023-12-29
Rated 5 out of 5 by Coangcms from Worth while extended coverage Don’t miss out on this valuable coverage.
Date published: 2023-11-10
Rated 4 out of 5 by Anonymous from A review of the event of how the purchase of the product weas presented, which was very well. The communication with the sales Representative was very comfortable there for making it easy to make a decision on the product i wanted, also I succumb to the feeling of satisfied after the purchase. I will shop with HP again.
Date published: 2023-09-20
Rated 5 out of 5 by Anonymous from HP Care Pack It's great. Just what I needed !!
Date published: 2023-08-10
Rated 5 out of 5 by You have me on file! from See above! It was a NIGHTMARE transferring my prior HP printer that was defunct to a new HP printer!! It took hours to straighten out. I was NOT happy. I was on the phone for nearly 2 hours!!!!
Date published: 2023-07-30
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Do i have to purchase this warranty when i purchase the printer ?

Asked by: Richardnyc
While you do not have to purchase the Care Pack when you purchase the printer, if you want to purchase the Care Pack it is recommended to purchase the Care Pack at the time of printer purchase to maximize the coverage of the Care Pack. This Care Pack service starts the day of the printer purchase regardless of when during the initial manufacturer coverage the Care Pack was purchased.
Answered by: HP Team Grant
Date published: 2023-10-27

Product indicates for 9015e printer. I have Officejet Pro 9018e. Is this the correct product?

Asked by: Bob_J
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-09-20

HP care package starts when? It shows on my status that it was shipped on the date of purchace. I will not be receiving product until week later. How can we get coverage to start upon receipt of printer. Every day of coverage is significant.Thank you.

Asked by: Anonymous
Thank you for your question! HP Care Pack service start on the day of hardware purchase. For further information about HP Care Packs, please visit this link: https://www.hp.com/us-en/shop/cv/carepackfaq#:~:text=HP%20subscription%20Care%20Pack%20coverage,subscription%20Care%20Pack%20you%20purchase.
Answered by: HP Team Grant
Date published: 2024-05-29

It says OfficeJet Pro 9015e serics. Mine is a 9015 from the 9010 series. Will this work for that?

Asked by: J Behr
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-11-14

What if my care pack expire this year, am I qualified to renew?

Asked by: OleDude
Thank you for your question! For questions about renewing an existing Care Pack, please visit this link for assistance: https://www.hp.com/us-en/services/consumer/carepack-pc.html
Answered by: HP Team Grant
Date published: 2024-03-06

does this cover officejet pro 9010 series?

Asked by: Annoyed4
Yes, this Care Pack will be compatible with the HP OfficeJet Pro 9010 series printers. As a reminder, your printer must still be within the original warranty period for this Care pack to be valid for purchase. For further assistance, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-08

Does the 3 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e cover replacement of printer heads?

Asked by: BMA At Home
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

Do you have to have a warranty in order to register your product to get an email address to fax

Asked by: Lizrw
It is unclear what is being asked. Please clarify the question and resubmit.
Answered by: HP Team Grant
Date published: 2023-09-05
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.