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3 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e printers

DIGITAL

  • Remote problem diagnosis and technical telephone support
  • Next-business-day hardware exchange
  • Standard coverage window
  • Access to electronic support information and servicesSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ209E
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Fast exchange service made easy

We're ready to ship a replacement if needed. You'll get it the next business day[1] so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.

Easy, no cost shipping

No need to worry about shipping costs - we have it covered for you.

Help is on the line

Take advantage of our expert support specialists ready to provide remote assistance.

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3 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e printers is rated 4.0 out of 5 by 176.
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Rated 5 out of 5 by Maurie E from HP Lives Their Commitments! I trust HP that if anything needed replacement or repair in the 3 year protection plan I purchased they will honor their commitment and fix or replace as needed.
Date published: 2023-05-20
Rated 5 out of 5 by Bill and Cheri from Customer service Vick was amazing. He spent nearly 4 hours getting the new H P printer operational. This was done without him getting upset nor did my wife and myself. He was very profesionall and considerate. Companies need more Vicks. Thank you, Bill a d l Cheri
Date published: 2023-05-15
Rated 5 out of 5 by Buckeyes from HP 3Y Bus Priority NBD Exch OJ It's nice to know, that if a part fails, or needs to be replaced, that next business day shipping is in place to support the customer.
Date published: 2023-03-29
Rated 5 out of 5 by FireInTheDesert from HP Offiejet Pro 9105e w Instant Ink & HP Support+ Product works great. I have questions about e-Fax, called HP Support, spoke with Support and was transferred to another area for further resolution. the line disconnected saying they were unable to provide support today. Thought this an odd response.
Date published: 2023-03-24
Rated 5 out of 5 by AZ Realty/ Coldwell Banke from A Brand you can Trust Outstanding product
Date published: 2023-03-16
Rated 5 out of 5 by Pelopidas71 from Awesome Care Pack It is wonderful that HP provides the care packs. I purchased a the year package and think it is going to be handy if i ever have a problem.
Date published: 2023-03-13
Rated 5 out of 5 by pabe from care pack Love the program for the care pack
Date published: 2023-02-15
Rated 5 out of 5 by M Sinclair from HP 7740 wide format printer For years ive used larger format paper, legal size, when draw up prints for something i need to make coping meant 2 seperate copies then cut, and taped together. Things never looked quite right. Now i can draw my prints and copy them without all the added steps..
Date published: 2023-02-15
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does this cover officejet pro 9010 series?

Asked by: Annoyed4
Yes, this Care Pack will be compatible with the HP OfficeJet Pro 9010 series printers. As a reminder, your printer must still be within the original warranty period for this Care pack to be valid for purchase. For further assistance, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-08

Does the 3 year Next Business Day Advance Exchange support for Officejet Pro 7740, 9015e cover replacement of printer heads?

Asked by: BMA At Home
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

is this a monthly charge or a onetime charge

Asked by: SandyKil
The HP Care Pack is a one-time charge. Thanks for your question!
Answered by: HP Team Grant
Date published: 2023-03-24

Hi I'm considering taking out a care pack. My printer is not printing great. I live in the uk. What is the price for the 3 year care pack and does it include all parts such as a printer head fuse ets

Asked by: Bssmaay
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.