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HP 3 year Active Care Next Business Day Response Onsite Workstation Hardware Support

DIGITAL
Product # U22K9E
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happensSee all Specs
HP Care Packs are delivered electronicallySEE DETAILS
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Technical Specs

Service Feature Highlight 1

Predictive AI-powered insights and proactive onsite support

Service Feature Highlight 2

End user alerts and automated IT ticketing

Service Feature Highlight 3

Remote problem diagnosis and support

Service Feature Highlight 4

Onsite repair or replacement, anywhere work happens

Reviews and Q&A

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Does this warranty mean that a technician will come to my house and fix computer problem?

Asked by: Jodiblonde
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2025-01-08
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Return and exchange information
Most items may be returned within 30 days of delivery. A restocking fee of up to 15% of the purchase price may be deducted from your refund for returned items, except where prohibited by law. No restocking fee applies to defective or incorrect items. A restocking fee is not applicable for printers, ink, toner, paper, care packs, software and services. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.