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HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp

DIGITAL

  • HP TechPulse-enabled support features
  • Remote problem diagnosis and support
  • Next business day onsite hardware support[1]
  • Accidental Damage ProtectionSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U17Y6E
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.


For terms and conditions, click here.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

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HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp is rated 4.0 out of 5 by 12.
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Rated 5 out of 5 by REJS from Great Value Given the Cost to Repair or Replace Awesome value when you consider the cost of repairing and/or replacing a computer. I consider it a valuable "insurance" policy.
Date published: 2023-07-24
Rated 1 out of 5 by Unhappy business from Does not stand by warranty Paid for extended warranty. After firs day device would not boot up. Called HP Support and they said they would have a technician contact me within 24 hours. That was over a week ago and still no technician and I have a very expressive paperweight - waiting for repair and/or replacement.
Date published: 2023-06-29
Rated 5 out of 5 by Mr Rrob from HP Laptop Fast & more than capable laptop for all of my needs
Date published: 2023-05-07
Rated 5 out of 5 by Dave in Rhode Island from Always a smart purchase I used to work for an HP Reseller/Service Provider. ADP is worth every penny.
Date published: 2023-03-13
Rated 1 out of 5 by F. J. from Horrible time registering my warranty I have been working for almost a month to get my warranty registered. I called and the voicemail was full. Then I emailed, and they had the wrong warranty for the serial number I provided of my product. Then, they took 19 days off my warranty when they registered it, and when they tried fixing it, it went back to showing that my warranty was expired, when I bought a 3 year warranty on 11/27/22. I can only reach them by email, at srg@hp.com and they still haven't registered the correct warranty on the correct product. Now I am waiting for a response after sending an email to escalate it, and no response.
Date published: 2022-12-19
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.