HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp
DIGITAL
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Product # U17Y6E
- Predictive AI-powered insights and proactive onsite support
- End user alerts and automated IT ticketing
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
- Accidental Damage ProtectionSee all Specs
3% back in HP Rewards
HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp
$0.00
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
Fast response times
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Technical Specs
Reviews and Q&A
HP 3 year Active Care Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp is rated
out of
5 by
13.
Rated 5 out of
5
by
REJS from
Great Value Given the Cost to Repair or Replace
Awesome value when you consider the cost of repairing and/or replacing a computer. I consider it a valuable "insurance" policy.
Date published: 2023-07-24
Rated 1 out of
5
by
Unhappy business from
Does not stand by warranty
Paid for extended warranty. After firs day device would not boot up. Called HP Support and they said they would have a technician contact me within 24 hours. That was over a week ago and still no technician and I have a very expressive paperweight - waiting for repair and/or replacement.
Date published: 2023-06-29
Rated 5 out of
5
by
Mr Rrob from
HP Laptop
Fast & more than capable laptop for all of my needs
Date published: 2023-05-07
Rated 5 out of
5
by
Dave in Rhode Island from
Always a smart purchase
I used to work for an HP Reseller/Service Provider. ADP is worth every penny.
Date published: 2023-03-13
Rated 1 out of
5
by
F. J. from
Horrible time registering my warranty
I have been working for almost a month to get my warranty registered. I called and the voicemail was full. Then I emailed, and they had the wrong warranty for the serial number I provided of my product. Then, they took 19 days off my warranty when they registered it, and when they tried fixing it, it went back to showing that my warranty was expired, when I bought a 3 year warranty on 11/27/22. I can only reach them by email, at srg@hp.com and they still haven't registered the correct warranty on the correct product. Now I am waiting for a response after sending an email to escalate it, and no response.
Date published: 2022-12-19
Return and exchange information
Most items may be returned within 30 days of delivery. A restocking fee of up to 15% of the purchase price may be deducted from your refund for returned items, except where prohibited by law. No restocking fee applies to defective or incorrect items. A restocking fee is not applicable for printers, ink, toner, paper, care packs, software and services. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.
