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HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support

DIGITAL

  • HP TechPulse predictive and proactive alerts and notifications
  • Hardware health monitoring, provides updated fast health checks on devices in your fleet
  • Hardware device information – including BIOS and firmware updates
  • Auto-ticketing – for hard disk drives & batteries needing replacementSee all Specs

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HP Care Packs are delivered electronicallySEE DETAILS
Product # U17ZGE
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.


For terms and conditions, click here.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

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Does Active Care include Accidental damage and DMR

Asked by: ReshBYR
This HP 3-year Active Care includes remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response.
Answered by: HP Team Grant
Date published: 2023-06-02

Is it compatible with hp probook 650 g1 ?

Asked by: Achahmed
For assistance with the correct Care Pack for your product, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.