Presidents’ Day Sale
Get monumental savings of up to 81% on select products, FREE shipping storewide.
Protect your brand-new PC and save up to 30% on select HP Care Packs. Plus, pay with HP Financing.
HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support

HP 3 year Active Care Next Business Day Onsite Desktop Hardware Support

DIGITAL

Save $3 instantly

Product # U17ZGE
  • Predictive AI-powered insights and proactive onsite support
  • End user alerts and automated IT ticketing
  • Remote problem diagnosis and support
  • Onsite repair or replacement, anywhere work happensSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 17ms
  • REVIEWS, PRODUCT
  • bvseo-msg: The resource to the URL or file is currently unavailable.;
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 4ms
  • REVIEWS, PRODUCT
  • bvseo-msg: The resource to the URL or file is currently unavailable.;

Does Active Care include Accidental damage and DMR

Asked by: ReshBYR
This HP 3-year Active Care includes remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response.
Answered by: HP Team Grant
Date published: 2023-06-02

Is it compatible with hp probook 650 g1 ?

Asked by: Achahmed
For assistance with the correct Care Pack for your product, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27

will it include a bios disk for model 23-b034

Asked by: wml aal inone
Thank you for your question! It is unclear what is being asked, as this is an HP Care Pack for hardware support. Please clarify the question and resubmit. Also please clarify what is meant by bios disk as this is very unclear. BIOS, or Basic Input/Output System, is software stored on a small memory chip, also known as firmware. BIOS is found on the motherboard, and it is the very first software to run after a computer starts.
Answered by: HP Team Grant
Date published: 2024-08-16
  • y_2025, m_2, d_16, h_12CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_3
  • loc_en_US, sid_U17ZGE, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 35ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.