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HP 3 Years 3 Day Onsite Service with Risk Free for DT


  • Money back with no repairs!
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # UA055E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
This is a Care Pack that qualifies for our Risk Free Rebate. The Risk Free Rebate allows you to protect your PC with an HP Care Pack; and if you don’t use it, get your money back, excluding taxes paid, guaranteed.
Visit for more information.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.


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Save 10% on HP, HyperX & Poly accessories when purchased with a PC. Exclusions apply.

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HP 3 Years 3 Day Onsite Service with Risk Free for DT is rated 3.6 out of 5 by 48.
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Rated 5 out of 5 by JW00 from I haven’t used the warranty but the ability to receive a new replacement gives me peace of mind. Warranty..
Date published: 2023-04-02
Rated 5 out of 5 by rallen111 from HP 3 Years 3 day Onsite Desktop Service works! HP 3 year warranty is a great way to protect your devices!
Date published: 2023-02-04
Rated 5 out of 5 by CoraBeth11 from Great printer and easy to manage I haven't had to use it but that's great
Date published: 2022-12-13
Rated 5 out of 5 by Osrae from Speedy unit Super fast, nice lines, easy to use.i would recommend this to all my family and friends
Date published: 2022-09-02
Rated 5 out of 5 by Anonymous from Too early to review Have not had to use this service so unable to provide review.
Date published: 2020-12-28
Rated 4 out of 5 by Raynald from registration the problem was to register it,was not able to do it online and when I call to doit was very difficultt understand the women with a strong accent
Date published: 2022-11-23
Rated 3 out of 5 by mrsbb from HP care This is a feel good insurance policy, good to have, but hope you never have to use it.
Date published: 2022-11-08
Rated 3 out of 5 by Geewhizicist from Good for peace of mind, but could be improved For my 67th birthday, I treated myself to the HP Envy TE01-3254 desktop with 16GB RAM, 1TB SSD, etc. It's been a nice running machine thus far. The HP Care Pack fine print promises to extend the 1-year parts/labor warranty to 3, and a full refund if I don't use it beyond phone help. Here are HP's actual terms for a full refund: "The eligible products must not have had a service event from the purchase date of the care pack until the end of the Care pack coverage period. A service event will have occurred if HP either sends parts, a replacement or a person onsite to the customer or if the product is transported to an HP repair depot. A phone call, phone support, or chat support is not a service event." A criticism: Without this plan, it costs nothing, under the first-year warranty (free parts and labor) for a repair. With this plan (if bought at the time of your HP PC's purchase, as I did), you LOSE your extended care payment for a repair made during that FIRST year. That's literally degrading the value of the normal warranty that comes with this machine! HP should amend its terms to carve out the first year for those, like me, who simultaneously purchased its HP Care Pack with a new HP PC. It should thus nick you only if you incur a "service event" in years 2 and 3. Meanwhile, my aging mind (assisted by my electronic wives, Siri and Alexa) must remember to request that refund within the refund-request time limit that HP imposes at the end of those 3 years (read: it won't give it to you if you don't request it, even if you never use their extended care service). HP COULD just automatically refund your payment, since it would know whether you consumed its extended-care service, right? But it won't (so, it's evidently counting on forgetfulness). CONS: HP gets the use value of that cash, not to mention all of it if you drop the refund-request ball. It also seems to punish extended care customers if they use the service in the first year -- because we forfeit the promised refund and it thus costs us while non-extended care customers pay nothing for first-year repairs. PROS: This deal is good for folks who are confident their machine will not falter in the first year of its life and want peace of mind for years 2-3. Added bonus -- they reap a full refund if they're lucky and their product never fails during that 3-year period. I'll upgrade my review to Five Stars if HP amends its program as I've prescribed (1st-year carve out, automatically refund if the service is never used).
Date published: 2022-09-19
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i have gaming how cost to have exrtra insurance

Asked by: slotladyny
It is unclear what is being asked. Please clarify the question with the model of your PC so the proper Care Pack can be detremined. Thank you for being an HP customer.
Answered by: HP Team Grant
Date published: 2023-05-27

Can this service be used for setup from old to new computer?

Asked by: SC59
No, this HP 3-year 3-day Onsite Desktop Service does not include a PC setup service. For PC setup and other like needs please see the HP Smart Friend services. Go to this link for details of HP Smart Friend:
Answered by: HP Team Grant
Date published: 2023-01-01
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Return and exchange information will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: