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HP 2 year w/Accidental Damage

DIGITAL

  • Accidental damage protection
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UA5S7E
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues. You will also have access to technical support 7 days a week—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/onsiteadp

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

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HP 2 year w/Accidental Damage is rated 3.8 out of 5 by 22.
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Rated 4 out of 5 by LeeFarns from I am happy with my purchase except within 4 hours after setting up my computer my screen went completely "white" with no way to use it or go top the internet. When I called HP, I was told this problem is not covered by my warrenty and I had to pay them a $35.00 fee and $13.99 a month to fix the problem. I feel I was "scammed: but had to pay it or be unable to ever use my computer. I would buy HP again because I believe they make a good product but am greatly disappointed in finding out my new computer was not protected even after I had originally purchased a 2 year warrenty policy. I will tell all my friends about this problem.
Date published: 2019-08-10
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.