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HP 2 year Protection Plan

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UA5U7E
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be quickly repaired by experts with genuine HP parts and no hidden fees or deductibles. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues. You will also have access to technical support 7 days a week—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/onsiteterms

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

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HP 2 year Protection Plan is rated 2.8 out of 5 by 4.
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Rated 2 out of 5 by jefloye12 from Speed seems slow I ordered this HP in early October, and had to wait for Windows 11 to be released before it shipped, then it took weeks after that. The first one I was sent had no Operating System loaded on it. The replacement I was sent had everything it should have, but it takes a long time to load up after I hit the start button. I mean the screen stays blank. I try not to shut my computer down because of this. But if it does shut down, when I restart it, I can go do other things because it will be AT LEAST 5 minutes before it is ready for me to log in and use it. That is disappointing because the Acer all in one I had that was 9 years old was 10 times faster starting up. I expected this new one to be lightning fast and it's slower than slow. It's disappointing, but I can't really send it back and wait for yet another one to be sent, so I just cope. I have not found Windows 11 to be anything great, and my HP seems to be slower than my Acer. I doubt I will buy an HP again.
Date published: 2021-12-16
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.