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Protect your brand-new PC and get 29% off HP Care Packs.

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HP 2 year w/Accidental Damage


  • Accidental damage protection
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9YS7E
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/adpterms

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.


Save $65 instantly

HP 2 year w/Accidental Damage is rated 3.8 out of 5 by 26.
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Rated 3 out of 5 by Anonymous from Care pack I ordered the two year plan and the last email I received says it's for one year.
Date published: 2022-08-30
Rated 5 out of 5 by Joseph Slaughter from Amazing! Wife and I purchased the same notebook. We are satisfied with our purchase. We told a friend about it and they purchased the same one. Well built and has great weight. It feels good in your hands. Fast processor with a nice size screen. The keyboard is wide and lights up underneath the keys. Touch screen, may I say more! Thanks HP Team
Date published: 2022-07-22
Rated 1 out of 5 by Seangyu from Worst customer care My 2 year extention warranty is yet to be activated almost after 2 months.
Date published: 2021-07-11
Rated 5 out of 5 by AshAvi from Just what I was looking for The specs on this laptop were exactly what I was needing and the delivery was faster than expected.
Date published: 2020-12-10
Rated 1 out of 5 by Rooster63 from Not user friendly no instructions. Screen freezes no manual had to buy tech support 49.00 + 15 a month shipped from china 2 weeks no eyecons downloaded . you don't give what you neen so you have to buy all extra apps . difficult to get in touch with support had to be transferred 4 times spent 4 hours a day trying to understand what i can do to use my laptop. Still a long way from being able to get it working. Although support very very patient.
Date published: 2020-05-06
Rated 5 out of 5 by Brettski from Fantastic Very happy with the laptop and the extended warranty!
Date published: 2020-04-30
Rated 5 out of 5 by Crystal28 from HP Envy x360 15t - 2019 I bought this laptop for my college classes and I’m so happy I made the investment! I wanted a laptop that would be fast and slim enough to walk around campus with, but also be big enough to relax and watch movies on. With the 15.6” screen, it’s perfect for me. The Envy is definitely an upgrade from my 6 year old Hp laptop. The touch screen and tablet option always blows my mind!
Date published: 2019-10-03
Rated 5 out of 5 by SteveH2512 from Beautiful HP laptop and well-setup! Received computer in about 2 weeks (I had some customizing done on it). I've had this computer running now for about a week and it is very quick, quiet and nice looking. Good battery life and screen brightness too.
Date published: 2019-07-18
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i bought my product at best buy about a month ago can get the protection plan from you?

Asked by: jonathan50
Yes, if the HP product is still under the original manufacturer warranty you can purchase this protection. For assistance in choosing the correct HP Care Pack, it is recommended to open a chat with an HP Live Expert. You can open a chat by clicking the chat icon on the bottom right corner of this product page. The HP Live Expert can assist with choosing the perfect solution for your request and needs.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.