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HP 2 Year Pickup Return with Accidental Damage Protection for Notebook Service

DIGITAL
Product # U9YR1E

3% back in HP Rewards

HP Care Packs are delivered electronicallySEE DETAILS
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection provides reliable support and expedited repairs. Your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week and extended coverage—while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.

Reviews and Q&A

HP 2 Year Pickup Return with Accidental Damage Protection for Notebook Service is rated 3.7 out of 5 by 61.
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Rated 5 out of 5 by RD Whit from Service contract review This is a service contract. I have not needed to use it yet and I hope I don't need to use it.
Date published: 2023-08-31
Rated 5 out of 5 by Ozzy r from Nothing like quality insurance Very convenient and great for its asking price
Date published: 2023-06-30
Rated 5 out of 5 by Anonymous from HP Care Pack we feel safer knowing we have this coverage.
Date published: 2023-01-01
Rated 3 out of 5 by Darkssanders from New to it Not really sure how to do activate or whatever but got here on time and early
Date published: 2022-12-01
Rated 5 out of 5 by Returned Laptop from Did not use N/A, didn't apply because the laptop was returned to HP because of faulty internal speakers after a 12-day delivery delay by Fedex.
Date published: 2022-04-13
Rated 2 out of 5 by pjs512 from Not Up to Previous Models The quality fit and finish of the laptop is less than previous models I have owned. The seams are not flush which creates some discomfort.
Date published: 2022-04-11
Rated 5 out of 5 by GoldenWolf from GoldenWolf I brought this laptop a month ago, and it has out -performed most computers...
Date published: 2021-12-01
Rated 1 out of 5 by Horrible HP 999 from Would never shop at HP again Received a brand new computer that was broken. By the time I shipped it to support and got it back my warranty was up so I couldn’t return it if I wanted. Also if I did choose to return the broken computer they sent me, I would have had to eat all of the features I paid extra for for the computer. HP did nothing to correct their mistakes, terrible experience.
Date published: 2021-10-20
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Can I extend my current 2 year care pack for another year or two?

Asked by: MaddieM
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-06-20
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Return and exchange information
Most items may be returned within 30 days of delivery. A restocking fee of up to 15% of the purchase price may be deducted from your refund for returned items, except where prohibited by law. No restocking fee applies to defective or incorrect items. A restocking fee is not applicable for printers, ink, toner, paper, care packs, software and services. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges
Country/Region :   United States