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HP 2 year Pickup and Return Support w/Accidental Damage Protection Envy 17/Spectre/Omen NB

DIGITAL

  • Accidental damage protection
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U9EE2E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return with Accidental Damage Protection Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

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HP 2 year Pickup and Return Support w/Accidental Damage Protection Envy 17/Spectre/Omen NB is rated 3.8 out of 5 by 41.
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Rated 1 out of 5 by Garrg from I've nothing to review so far I'm not even sure if my care pack is active or not. I paid for it a couple weeks ago and have received no communication. Why am I being asked to review at this point?
Date published: 2023-12-31
Rated 5 out of 5 by Anonymous from HP CARE PACT VERY GOOD SO FAR
Date published: 2023-12-18
Rated 1 out of 5 by Ken Ch from Fix this issues I purchased it and it did not apply to my computers warranty. When I owned a Lenovo it was simple purchase applied. I also talked to HP they said we will send you an email with instructions how to apply it. Several weeks later no email or has it applied to my laptop.
Date published: 2023-12-01
Rated 1 out of 5 by thePeej from Still waiting I gave this request a 1 star simply because this survey is a little premature. I've ordered the laptop but ascof this review it still has NOT shipped. Once it arrives and is put through a trst drive, I'll resubmit my review.
Date published: 2023-11-18
Rated 5 out of 5 by VBIO from HP Care Good Value
Date published: 2023-11-16
Rated 1 out of 5 by Richard hice from Beware Alot of back and forth with different departments
Date published: 2023-10-19
Rated 1 out of 5 by JW220635 from Too soon to rate I received this Support plan but I haven’t actually received the device. I hope the support hasn’t started yet.
Date published: 2023-10-06
Rated 5 out of 5 by Core Man from Why Care Pack peace of mind having an HP care pack
Date published: 2023-09-12
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What is a HP 1 year Pickup and Return Support w/Accidental Damage Protection Envy 17/Spectre/Omen NB?

Asked by: MikeM price inquiry
It is unclear what is being asked in this question. However to see which Care Pack your HP Product is compatible with please visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-11-26

When does this upgrade begin, when I purchased this computer or when the warranty from my purchase ends?

Asked by: lynnlynnlynn
HP Care Pack coverage begins on the day of PC purchase.
Answered by: HP Team Grant
Date published: 2024-02-23

do you get your money refunded if no problems after the two years?

Asked by: Desert Rat 2015
No, this HP 2-year Pickup and Return Support w/Accidental Damage Protection Envy 17/Spectre/Omen NB does not have that provision. Some HP Care Packs do have that provision, however. To determine which Care Packs your device is compatible with visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-12-13

How much to extend warranty for one year beginning on August 15,2023 ?

Asked by: Anonymous
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device and pricing, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-11-04

Isn't this really a one year add on to the factory warranty? I would be more interested in a 2 year in addition to the 1 year factory warranty so i am covered for a 3 year period in total. Can you pleshow me where i can buy that type of coverage pack?

Asked by: CallmeSpectremrBond
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-02-06

How can a warranty expired when I just purchase the computer two (2) weeks ago - This is crazy

Asked by: Jenny291

how do i get my usb port to setect the device connected i would like to mirro the screen please help me to do that

Asked by: carlita77
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.