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HP 2 year Pickup and Return Support Pavilion / Envy 13 14 15 NB

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # U9ED7E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Offers

President's Day Sale

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Save $28 instantly

Tier Discount $11.20

HP 2 year Pickup and Return Support Pavilion / Envy 13 14 15 NB is rated 4.3 out of 5 by 4.
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Rated 4 out of 5 by LB Brockton from Not the Laptop I really wanted I was disappointed that the gentleman that was helping me pick out a new computer never told me that I was not going to get a backlite by getting the one he picked out for me. Yes I was going for a less expensive model, but he could have told me what I would NOT get if he sold me the basic. My last model had a backlite and no DVD so I don't know what the problem was. I work the 3-11pm shift. Not much work I can do after that hour in the dark.
Date published: 2022-05-22
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Does it come with a mouse?

Asked by: bjh80
Thank you for your question! This is an HP Care Pack for a laptop and will not come with a mouse.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.