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HP 2 year Protection Plan

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9XB3E
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week —while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/cpterms

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

HP 2 year Protection Plan is rated 4.0 out of 5 by 22.
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Rated 5 out of 5 by Kathleen70 from Great product and exceptional speed. Everything I wanted and more Great value for the money
Date published: 2023-08-13
Rated 1 out of 5 by City Slicker from This purchase experience was totally unacceptable This was one of the most frustrating purchases I've ever made. To begin with the automated system phone voice menu could not interpret my information and transferred me to several wrong departments. It also disconnected me twice when I called in to inquire about the plan. Then I was transferred around by several different departments because of confusion about where to get this plan from. Was also disconnected by several departments and the representatives didn't have the courtesy to call me back. Got different stories about what the plan covered and the eligibility of it. Because of the misinformation and lack of coordination between the departments I became skeptical and cancelled it. I don't understand how HP can do business this way and expect to keep their customers.
Date published: 2022-09-01
Rated 5 out of 5 by Yesop from Registration The warranty was submitted to me electronically, and the registration was automatic.
Date published: 2021-12-26
Rated 1 out of 5 by DKTA from It Has Issues It started off working relatively fine, but now It will freeze on me regularly and when it does I have to force shut it down because it will not unfreeze itself. It will also go into a weird rest mode suddenly while I'm using it and it won't come out of it which, again, I have to forcefully shut it down. This is also a brand new computer and I've barely had it 2 months and it is already acting up...
Date published: 2021-06-18
Rated 5 out of 5 by KiyaLJ from The computer is fast! I bought this computer a few weeks ago and I think this is the best laptop that I've ever had. More than enough space, the quality, etc.
Date published: 2021-05-02
Rated 5 out of 5 by wolf73 from Very easy to understand Received it on a timely manner, the protection plan was easy to read and understand.
Date published: 2021-04-07
Rated 5 out of 5 by Paige23 from Love love love! I love this laptop, especially the color, seeing how I love rose gold. Its all around great. Would definitely recommend.
Date published: 2021-01-28
Rated 1 out of 5 by me my self and i from I do not know I bot this a month agow and still whating for it! ask me agen in 6 monts i might have it by then.............. On secent thought don't
Date published: 2020-04-26
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.