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Protect your brand-new PC and get 29% off HP Care Packs.

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HP 2 year Protection Plan

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9XA1E
Coverage starts day of PC purchase. With HP Care Pack Service, you can rest easy knowing your device will be repaired by experts with genuine HP parts and no hidden fees or deductibles. You’ll enjoy quick pickup, repair and return of your PC, shipping included. You will also have access to technical support 7 days a week —while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
For service terms and conditions, you may visit: www.hp.com/go/cpterms

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

Offers

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HP 2 year Protection Plan is rated 3.2 out of 5 by 11.
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Rated 3 out of 5 by Roundball1966 from Good Care Pack I’m glad I signed up for the Care Pack, but the computer should come with an operational manual for those of us who not computer savvy or experts.
Date published: 2023-12-10
Rated 3 out of 5 by Lori54 from How can i review something i dont have? I have not received my laptop yet.
Date published: 2023-12-10
Rated 5 out of 5 by MoSoul from More than pleased!! Treated myself to a new, HP Chromebook during the Labor Day sale, and I'm so glad I did!! It's sleek, fast, powerful, and super cute!! I'm more than happy with my purchase and know it's already paid for itself.
Date published: 2023-09-18
Rated 5 out of 5 by Loui 1 from Loui1 I purchased this HP chrome book for recreational use. It arrived promptly and it was a quick set up. The chrome book is sleek and attractive and works great.
Date published: 2023-08-11
Rated 1 out of 5 by SashaP from terrible customer service I have not received any paperwork in regards to the 2 year protection plan. Tried to contact HP customer service today , but they are closed. I need to know how soon I will be getting the pack
Date published: 2023-06-17
Rated 2 out of 5 by Anonymous from No cut / paste option that I could find. Super frustrating! I've had several chromebooks as well as regular laptops over the years. This is the first one I am not able to cut and paste a portion on a page. The instructions anywhere do not tell how to do this.
Date published: 2022-12-11
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.