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HP 2 year w/Accidental Damage

DIGITAL

  • Accidental damage protection
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9KV1E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Drops? Spills? We’ve got you covered from unexpected accidents. Extend and enhance protection beyond your standard limited warranty with reliable support, expedited repairs, and accidental damage protection. Multi-year options are available.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

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HP 2 year w/Accidental Damage is rated 2.5 out of 5 by 16.
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Rated 1 out of 5 by delano from REAL POOR SERVICE It took me more than a day to locate an agent to extend my Care Pack
Date published: 2023-08-24
Rated 5 out of 5 by KAdsitt from Device protection Great product, giving superior protection.
Date published: 2023-02-16
Rated 4 out of 5 by Anonymous from Peace of mind Allot of money but worth it. I hope that I never have to use it.
Date published: 2022-01-29
Rated 1 out of 5 by Waxy from Don't know Computer has not showed up yet!!!!! I think somebody needs to start communicating a little bit
Date published: 2021-11-12
Rated 1 out of 5 by Anonymous from Great concept, not-so-great service Not exactly thrilled with the service I have received thus far with the purchase of the Care Pack. I purchased a 2 year extended warranty with coverage for accidental damage. I received acknowledgement of the order, but no documental on the extended warranty itself. The email I received stated that I would receive this documentation via email up to four weeks after purchase. I have passed that point, so am mystified why I haven't heard anything
Date published: 2020-10-26
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.