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In-warranty Care Pack must be purchased within 90 days of hardware purchase | Back to School Sale | Save $53 instantly

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HP 2 year Next Business Day Response Onsite w/Accidental Damage Protection NB HW Supp

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and tools
Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # UQ861E
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Protect against accidents

Accidents happen. In the event that peril finds your PC, don’t worry—accidental damage protection covers spills, drops, falls and more.

Special offers

In-warranty Care Pack must be purchased within 90 days of hardware purchase

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Save $53 instantly

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Return and exchange information

HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.