72 Hour Flash Sale
Save up to 62% on limited time deals.
Plus, get FREE shipping storewide.
Shop
44HRS:53MIN:24SEC

Special Offers

72 Hour Flash Sale

Learn more

HP 2 Year w/Accidental Care

DIGITAL

  • Accidental damage protection
  • Absolute home and office theft protection
  • Hardware Repair Coverage
  • Coverage begins day of PC PurchaseSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # U7C96E
Coverage starts day of PC purchase. This HP Care Pack service plus Accidental Damage Protection and theft protection provides reliable support and expedited repairs. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. This Care Pack is meant to be purchased within the first year of owning a PC.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Drops and spills protection

Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it’s been damaged from any accidental drops, spills, or electrical surges.

Theft Protection by Absolute Home and Office

If your device is lost, or worse, stolen, we can lock your device, track it, and work with the authorities to help recover it. We can even wipe your hard drive so your private data stays private.

Reliable support 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.

Offers

72 Hour Flash Sale

Fall into amazing deals. FREE shipping storewide.

HP 2 Year w/Accidental Care is rated 3.5 out of 5 by 55.
  • y_2023, m_9, d_26, h_3
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_40, tr_15
  • loc_en_US, sid_U7C96E, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 78ms
  • REVIEWS, PRODUCT
Rated 3 out of 5 by RPow from Purchase of protection for my laptop Not sure how to use the LoJack that I supposedly have. Other than that, glad to have to additional protection. Process to purchase easy and clear.
Date published: 2022-06-16
Rated 5 out of 5 by Samantha1 from Pleased. So far so good. I haven’t had to use it yet. It’s nice.
Date published: 2022-04-10
Rated 5 out of 5 by Kshitij from Nice All good, though the LoJack protection needs download of additional software.
Date published: 2021-10-24
Rated 1 out of 5 by SitAndPonder from Misleading Coverage This coverage package states that it is was 2 years. In actuality it is only 1 year. It is the initial year you get with your device along with the year you pay for in this package. Do not purchase it is a waste and the money is better off spent taking your device to geek squad or not buying HP at all.
Date published: 2021-09-23
Rated 2 out of 5 by Repeated Customer from Lack of Coverage Comformation It's been 3 weeks now and I still haven't received any conformation that is 2 year warranty is in affect on my new laptop. It was stated from the beginning that is should happen within the first 2 week. Now I have to contact customer service for this information.
Date published: 2021-09-11
Rated 4 out of 5 by Mocha from Satisfied so far! I haven't used the service yet but it looks like fantastic coverage!
Date published: 2021-08-20
Rated 1 out of 5 by citwest from can't download spent hours trying to download and my security says it is not trusted and won't install don't buy if you have a security system installed on your laptop
Date published: 2021-05-11
Rated 3 out of 5 by Louise in Cambridge from Can't rate something I have not used yet Have not had to use the protection yet so cannot rate as of today
Date published: 2021-05-02
  • y_2023, m_9, d_26, h_3
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_40, tr_15
  • loc_en_US, sid_U7C96E, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 7ms
  • REVIEWS, PRODUCT

Is this available for extended warranty on a laptop with expired warranty or only for new laptop?

Asked by: MarkusAurelius79
HP Care Packs are only available on HP products that are new or are still covered by the original one-year manufacturer's warranty.
Answered by: HP Team Grant
Date published: 2023-05-27

Is there any insurance package which covers all including breakage, theft or loss? I go to work in a remote area and I want to be sure that my laptop and my data is insured.

Asked by: Anonymous
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-04-10
  • y_2023, m_9, d_25, h_4CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_2
  • loc_en_US, sid_U7C96E, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 28ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.