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HP 2 year 3 day Onsite Desktop Service

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

HP Care Packs are delivered electronicallySEE DETAILS
Product # UM921E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

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Notice is given that a 1 yr warranty will expire. HP is offering a 2 year 3 day Onsite Desktop Service. Offer states that the service begins the date of shipment. Date of purchase was 12/1/21. Why purchase the extension if 8+ months have already passed?

Asked by: A valid question from Joe
Hello Joe and thank you for your question! Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available. Also, most products do offer HP Post Warranty plans as well that start the day the manufacturer's warranty ends. For assistance with which Plan is the best for you please contact HP Store Support today! They can be reached via chat on this product page or you can open a chat from the HP Support Assistant App that came installed on your PC.
Answered by: HP Team Grant
Date published: 2023-05-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.