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HP 2 year 3 day Onsite Desktop Service

DIGITAL

  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • Coverage begins day of PC purchase
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # UM975E
Extended coverage begins the date of PC purchase or PC ship date, whichever is later. You'll get the most coverage and value if you buy this plan when you purchase your PC. Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support, as locally available, and extended coverage- while keeping your PC covered by the manufacturer that knows it best. Multi-year options are available.[1]
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Convenient at-your-door repair

Get the most convenient experience for PC repair. If HP support can't solve your issue remotely and determines it can be repaired onsite, one of our technicians will come to you.

Reliable support

Get your device repaired by experts with genuine HP Parts and no hidden fees or deductibles.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

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HP 2 year 3 day Onsite Desktop Service is rated 3.6 out of 5 by 26.
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Rated 5 out of 5 by Lubyper from Modern and updated Good device for the price. Very modern and updated
Date published: 2023-03-05
Rated 5 out of 5 by MSSMo from Love it! I'd wanted to go back to a desktop after years laptops so I was surprised to find there's an All-In-One without the ginormous box! This is absolutely perfect! Nice big screen, easy to use, several click throughs to set up and I was off an running! I wasn't sure about the keyboard from the photos, but it's sturdy with more heft to it than it's sleek slimline would appear, stays in place! I'm not an audio snob when it comes to gadgets, but the sound on this is amazing - very clear. Overall GREAT design, great functionality for what I need and there's no giant box to kick around under the desk!! I researched quite a bit and an super pleased I went with this All-in-one computer!
Date published: 2021-07-08
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Will this include a tech to come to my home to transfer all data from my 10 year old HP and set up/ready to go? Cannot do here. 

Asked by: Gus77
No, this will not include setting the PC. This Care Pack will cover hardware issues. Individual HP Warranty decisions are determined by HP Technical Support.
Answered by: HP Team Grant
Date published: 2023-07-05

I currently have a care pack which will expire next month. If I buy a 2yr care pack and say the 1st yr I decide to purchase a new desktop will the remaining care-pack transfer to the new unit?

Asked by: Anonymous
Care Packs are not transferable from one PC to a different PC. Thank you for your question!
Answered by: HP Team Grant
Date published: 2023-10-16

Can I purchase a HP 2 year 3 day onsite desktop service as an extended warranty for my Pavillion desktop. My warranty is expiring in a month.

Asked by: Anonymous
We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2024-01-22

I HAVE A HP ENVY 750-177C THAT SAYS THE HARD DRIVE TEST FAILED. CAN THIS BE REPAIRED?

Asked by: DAVE9898

If we have an operating system go out on a new computer, can a new OS be installed at home with the HP Care Pack???

Asked by: Anonymous
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.