Memorial Day Sale
Save up to 70% on select products. Extra 5% or 10% off select
products $599+ and $1099+ w/ codes 5MDS23 and 10MDS23.

Special Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack | Buy more, save more! | Memorial Day Sale

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HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp

DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and toolsSee all Specs

Earn 1X HP Rewards Points
HP Care Packs are delivered electronicallySEE DETAILS
Product # HP713PE
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack

Buy more, save more!

Save 10% on HP, HyperX & Poly accessories when purchased with a PC. Exclusions apply.

Memorial Day Sale

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Save $15 instantly

HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp is rated 2.7 out of 5 by 7.
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Rated 5 out of 5 by ArthurMN from If you are going to buy the best then maintain it! Quality performance
Date published: 2022-12-24
Rated 2 out of 5 by Another Customer from Not useful Not user friendly. Never figured out how to register
Date published: 2021-07-20
Rated 1 out of 5 by Elizabeth in TX from Not Happy I bought this two weeks ago and HP has yet to register the extended warranty and service package to my computer!
Date published: 2020-07-17
Rated 1 out of 5 by ShellC from Warranty is not reflecting on my HP account I purchased a 1 year post warranty for my notebook and, while delivered via email, it is not showing up in my HP Support Assistant. I tried to register it but HP asks for a serial number which I was not given. This should not be so complicated.
Date published: 2020-07-09
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  • bvseo-msg: The resource to the URL or file is currently unavailable.;
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.