Memorial Day Sale
Save up to 67% on select HP tech, FREE shipping storewide.
Protect your brand-new PC and get 30% off all PC HP Care Packs.

Special Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack | Memorial Day Sale | Save $22 instantly

Learn more

HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp

DIGITAL

  • Remote problem diagnosis and support
  • Onsite hardware support[1]
  • Replacement parts and materials included
  • Escalation management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # HP713PE
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Stay in control of your data

Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack

Memorial Day Sale

Hurry, these deals end soon. FREE shipping storewide.

Save $22 instantly

HP 1y PW Next Business Day Response Onsite w/Defective Media Retention NB HW Supp is rated 3.0 out of 5 by 9.
  • y_2024, m_5, d_30, h_6
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_4, tr_5
  • loc_en_US, sid_HP713PE, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getAggregateRating, 68ms
  • REVIEWS, PRODUCT
Rated 3 out of 5 by Vsmither from good laptop Been a good laptop, other than a sound like there is a loose piece of hard plastic or screw.
Date published: 2023-12-14
Rated 5 out of 5 by ArthurMN from If you are going to buy the best then maintain it! Quality performance
Date published: 2022-12-24
Rated 1 out of 5 by Elizabeth in TX from Not Happy I bought this two weeks ago and HP has yet to register the extended warranty and service package to my computer!
Date published: 2020-07-17
Rated 1 out of 5 by ShellC from Warranty is not reflecting on my HP account I purchased a 1 year post warranty for my notebook and, while delivered via email, it is not showing up in my HP Support Assistant. I tried to register it but HP asks for a serial number which I was not given. This should not be so complicated.
Date published: 2020-07-09
  • y_2024, m_5, d_30, h_6
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_4, tr_5
  • loc_en_US, sid_HP713PE, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getReviews, 6ms
  • REVIEWS, PRODUCT

Is the fee monthly or yearly?

Asked by: panther517
The price is for one year of Care Pack coverage.
Answered by: HP Team Grant
Date published: 2024-02-28

I was considering extending my warranty but it said no more than thirty 30days after abnd mine expired on 11 23 23.

Asked by: Anonymous
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/ Post-warranty plans are available on certain models. For details click that link and enter your serial number. Thank you for being an HP customer!
Answered by: HP Team Grant
Date published: 2024-02-28
  • y_2024, m_5, d_30, h_6CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_2
  • loc_en_US, sid_HP713PE, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_hp
  • bvseo_sdk, java_sdk, bvseo-4.0.0
  • CLOUD, getContent, 40ms
  • QUESTIONS, PRODUCT
Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.