HP 1 year Post Warranty Next Business Day Service for Color LaserJet M55x
DIGITAL
Product # U8CJ4PE
- Remote problem diagnosis and support
- Onsite hardware support- next business day[1]
- Defective media retention
- Replacement parts and materials included
- Escalation managementSee all Specs
3% back in HP Rewards
HP 1 year Post Warranty Next Business Day Service for Color LaserJet M55x
$0.00
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
We’ll be there the next business day[1]
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.[1]
Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Technical details
HP 1 year Post Warranty Next Business Day Service for Color LaserJet M55x is rated
out of
5 by
109.
Rated 5 out of
5
by
Beaux03 from
Good investment!
It's a good investment for my new printer!
Date published: 2024-07-11
Rated 1 out of
5
by
Anonymous from
Still Pending
I called the technical support number given to me, and the first representative kept me on the phone a lengthy time and still could not answer my questions. The second time I called, the representative had such a thick foreign accent I could not understand him. In frustration, I emailed the District Manager who had someone call me but the caller ID showed a toll-free number instead of HP so I did not answer, and no voice message was left. Instead, I received an email from the Print Contact Center inquiring "Is there any preferred call back date and time in which we may attempt to contact you?" I replied with a day and window of time however I was never contacted during that time. This happened twice. Why would HP keep asking for my availability if they are going to call me at a completely different time?
Date published: 2024-02-13
Rated 1 out of
5
by
HP needs help. from
HP Printer
Our Journey with HP. We have always used HP with success but our latest encounter involving our recent purchase of a new Printer has not been awful.
First, I called HP for help in making the Jet Printer I using for 3 yeas and was not working good, thus I phoned HP for help. I talked for some time to a Tech persons or just HP persons.
After a loan conversation with a Tech ( or Sales ) guy I was told that it is time for me to get a new Prtinter and we would discount the price to somewhere about $ 175000. And he stated the new 431 would be just grand to have.
We talked about recycles covering the old Printer and the toners we still had in the unit. Then I really had a headache talking with various HP persons regarding the new printer and then dealing with Recycling and and HO Planet Partners. I went with 5 different HP personnel and asking for help about Recycling and I thought my older printer was port of A Reycling program.
And the telephone calls to HP persons just went around and round regarding Recycling my old printer . Seems there is not a plan to Recycle printers , just old toners and such. I can verify that because I sent some Back to HP without being such problems.
That's my written review. And I still have a very large box for the new printer but I think I will wait a few day before I tackle that issue. Thankyou
Date published: 2023-11-21
Rated 3 out of
5
by
Misled by HP Advertising from
Disappointing Paper Trays and Error Messages
I really wanted to like this printer, but just don't. The number of paper trays is misleading: tray #1 is a MANUAL FEED "tray" with a door that drops down and only holds a very small amount of paper.
We wanted a printer where we could have two FULL SIZE paper trays loaded at all times (one with letter and one with legal). Tray 2 we wanted to use as a designated paper tray for legal size paper, but to accomodate the legal size paper, the paper tray does not close all the way but rather sticks out 3 inches from the body of the machine in the front. This is a very unprofessional look and we're disappointed that HP decided go to this route instead of having the tray extend out the back of the machine.
Additionally the printer is constantly issuing "Your printer needs your attention" alarms/notices saying that the printer is offline or out of paper - neither of which is ever true....
Date published: 2023-09-27
Rated 5 out of
5
by
Robert LLP from
Service Warranty
A reliable extra
Date published: 2023-08-06
Rated 5 out of
5
by
HM SKSM from
hp LJ 608
excellent support
Date published: 2023-07-11
Rated 5 out of
5
by
Al445 from
Printer
Great Printer; Easy to research and compare
Date published: 2023-06-12
Rated 5 out of
5
by
Cheryl - Westminster MD from
Great choice!
This printer replaced another HP that we've used for over 15 years without issue. So far this M555 is excellent, and as with all HP products in my experience, will be the little workhorse that we need. Buying directly from HP was the best decision. . . the salesperson was extremely knowledgeable, guided me to the right choice for our company, and was very patient and helpful.
Date published: 2023-05-19
when does care pack coverage begin
Thank you for your question! The HP 3-year Next Business Day Onsite Service for Color LaserJet Pro MFP 430x begins coverage on the day of the product purchase, not the day of the Care Pack but the product it covers. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-07-17
Can you purchase HP Care Pack for any HP product (Computer, laptop, Printer) at any time after you bought the items? For example, after 2 years of buying an HP printer from HP.com, can I purchase the HP Care Pack? If so, where in the website do I go?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-12-03
if I purchase the HP care pack for my Laser Jet CP5225 for 5 years is there any possibility that this printer will age out before the 5 years are up?
Thank you for your question! It is unclear what is meant by the term "age out". This HP 5-year Next Business Day w/Defective Media Retention Service for Color LaserJet CP5225 will cover your CP5225 for 5 years.
Date published: 2024-06-28
Can the HP 5 year Next Business Day Service for Color LaserJet M55x be purchased if printer is purchased from HP Authorized Dealer? If so, how long after printer purchase must this Care Pack (U8CH1E) be purchased?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/ At this site you will enter in your printer's serial number. If your product is eligible for a Care Pack the compatible Care Packs will populate for you to choose from there.
Date published: 2023-10-30
Does this actually extend the warranty of the product to be a 4 year warrant with parts and service or is is just a service support plan?
Thank you for your question! This is a 4-year Care Pack. The coverage starts on the day of purchase of the product. To determine which Care Pack your product is compatible with, please visit this link: https://cpc2.ext.hp.com/
Date published: 2024-12-23
Return and exchange information
Eligible purchases from Nov 1 - Dec 25, 2025, can be returned or exchanged until Jan 15, 2026, or 30 days after delivery, whichever is later. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges
