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Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack | Weekly Deals

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HP 1 year Post Warranty Return to Depot Thin Client Hardware Support

DIGITAL

  • Remote problem diagnosis and support
  • Repair at HP designated repair center
  • Labor, replacement parts, and materials included
  • Prepaid return shipment of a functional unit back to your location
  • Four to seven business days standard turnaround time (may vary by geographic location)See all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U6569PE
When your PC is experiencing a problem, you want it fixed. With HP Return to Depot, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days[1], and we’ll pay for its return shipment – so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials.


For terms and conditions, click here.

High-quality support

HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.

Reliable, lower-cost alternative to onsite support

For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.

Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack

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HP 1 year Post Warranty Return to Depot Thin Client Hardware Support is rated 4.8 out of 5 by 6.
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Rated 5 out of 5 by Anonymous from HP Care Pack is the quintessential best! George, the technician from Nova Scotia, was profoundly professional, knowledgeable, personable, and wholly responsive to my questions. Thank you, George. Thank you, HP!
Date published: 2022-09-12
Rated 5 out of 5 by Bill in Hawaii from Valuable Purchase Easy to add to my computer and reasonable purchase price.
Date published: 2022-07-02
Rated 5 out of 5 by Ryan5990 from With return for repair it gives me peace of mind I bought so that I could be assured my computer will be repaired by the people that make it.
Date published: 2020-04-19
Rated 5 out of 5 by Nan64 from Extended Warranty I'm glad to know that I still have the option to extend my warranty. Although, my computer is running super even after 4 years of hard use.
Date published: 2020-01-27
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.