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HP 1 year Post Warranty Pickup and Return Notebook Hardware Support

HP 1 year Post Warranty Pickup and Return Notebook Hardware Support

DIGITAL
Product # U05LQPE
  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipmentSee all Specs
3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.
HP 1 year Post Warranty Pickup and Return Notebook Hardware Support is rated 4.7 out of 5 by 3.
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Rated 5 out of 5 by Rockchick1 from Peace of mind to have this extended warranty. While I haven't used this warranty yet or hope that I won't have to, it's very reassuring that it's there just in case I need it. I have purchased other longer term warranties from HP in the past & they have always done a great job fixing my computer. I highly recommend their care pack warranties for either 3 or 1 year. Their repair techs are excellent!
Date published: 2024-01-12
Rated 5 out of 5 by DcKay from HP Service Packs are worth the price. I was extending the service pack for my HP laptop. Glad I checked the HP website - better price than a third party offer.
Date published: 2022-11-10
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can i buy the care package when I pay for the item or do I have to wait to get it because its asking me for the items serial number

Asked by: gearhead1
Thank you for your question! This Care Pack is for HP products with an expired warranty. If you have had your HP product for less than a year this Care Pack is not compatible. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2024-06-20
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.