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HP 1 year Post Warranty Pickup and Return Hardware Support Service forGaming Notebook

DIGITAL

  • Coverage begins day after warranty expires if purchased during standard warranty
  • If purchased after standard warranty, plan begins on purchase date
  • Hardware Repair Coverage
  • Quick service with genuine HP parts
  • No extra fees for repairsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U9KV7PE
The Post-Warranty Plan extends coverage for one year past the base warranty. Coverage starts day of Care Pack purchase or day after base warranty ends if purchased during base warranty. You can rest easy knowing your device will be quickly repaired by experts with no hidden fees. You will also have access to technical support 7 days a week-while keeping your PC covered by the manufacturer that knows it best. Post Warranty Plans within 90 days before to 30 days after your base warranty expires.
Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https://cpc2.ext.hp.com/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Reliable support

There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise.

Here for you 7 days per week

Connect with knowledgeable agents, available to you 7 days per week, and get the support you need.

Free and easy shipping

Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost.

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HP 1 year Post Warranty Pickup and Return Hardware Support Service forGaming Notebook is rated 2.7 out of 5 by 20.
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Rated 1 out of 5 by notAfan5533 from Care Pack registration is a joke Purchased an HP extended warranty from my HP device after letting HP determine the device and am still waiting for registration of Care Pack after 2 weeks. Is HP.com a scam?
Date published: 2024-01-03
Rated 5 out of 5 by Costas K. from Excellent Experience! Excellent Experience!
Date published: 2023-02-02
Rated 5 out of 5 by VivekBa from Extended warrantt Good warranty at good price.
Date published: 2023-01-29
Rated 1 out of 5 by dpro from STILL waiting on the email with the information about the warranty so I can ask a question! I never got my service pack information. I got an email indicating 2-3 weeks to deliver my warranty. I have a question and no one can answer it without this information and I don't have it. I got this message from the order and still waiting. Most Care Pack orders from our store are now automatically registered. Within two to three weeks of purchase, you will receive an email confirming the registration or requesting details for the HP product you wish to cover to complete the registration process. The details of your HP Care Pack or Post Warranty Plan will be sent to your email after successful registration.
Date published: 2022-12-12
Rated 5 out of 5 by Chicago entrepreneur from Extend! Great security
Date published: 2022-12-12
Rated 1 out of 5 by Bill-B from Purchased, but... Paid for but never activated
Date published: 2022-10-08
Rated 1 out of 5 by BettieS from Where is my Post Warranty Support? It's still not attached to my laptop Wish I knew where my HP Care Pack was. So far, I've spent four hours trying to have the care pack I purchased September 15 associated with my laptop. Wish HP knew how to provide service to a product when it sold it. I've waited to no avail for a call back and then spoken to three service reps so far only to be told to fill out a form online and by the way the product code that is on my laptop is out of date and I should use a new one? So, I did what i was told and filled out the form BUT when you hit SUBMIT the form clears and you get no indication that the form went anywhere - no email no receipt to print. Not optimistic, but I haven't the energy to follow up yet..
Date published: 2022-10-06
Rated 1 out of 5 by Anonymous from Extended Warranty on HP Spectre PC Purchased HP Care Pack for extended warranty on my Spectre PC but 1) unable to find PC Serial Number on PC and had to find it on old paperwork and 2) when I went to HP website the Warranty was not recorded.
Date published: 2022-08-19
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My carepack expired on 11/28/2022. I received a notification about renewing. I would like to renew. What is the next step?

Asked by: MDAhlers
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-05-06

Does this include replacement or exchange?

Asked by: Dawn02
Hello, Dawn. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html, for further assistance.
Answered by: HP Live Expert Cheri
Date published: 2023-05-27

Why are all of the reviews for this particular product negative??

Asked by: Mr.G622
Thank you for your question! For assistance with a Care Pack please start a chat with an HP Live Expert today. You can open a chat on this product page.
Answered by: HP Team Grant
Date published: 2023-05-27

I live in South Africa if I purchase a carepack for my HP computer can I make use of it at HP stores there?

Asked by: Anonymous
Care Packs are valid in the country of purchase only. If a Care Pack is purchased from the HP US Store, that Care Pack is only valid in the US. For assistance in South Africa, please visit this link: https://www.hp.com/us-en/contact-hp/ww-how-to-buy.html
Answered by: HP Team Grant
Date published: 2023-08-09

Is the $184 fee for Care Package for just ONE YEAR???

Asked by: Anonymous
Hello. Thanks for your question. We recommend reaching out to the HP customer service team, https://www.hp.com/us-en/contact-hp/contact.html for further assistance. They can assist you with any pricing and promotional questions.
Answered by: HP Live Expert Cheri
Date published: 2023-08-09

I am interested in purchasing an HP Care Pack, but the negative commentary has me feeling reluctant about investing in your product if doing so is just a waste of money. I would like clarification since this is my last offer, thank you.

Asked by: Mr.G622
Thank you for your question! For assistance with a Care Pack please start a chat with an HP Live Expert today. You can open a chat on this product page. Also, you can visit this FAQ site for any clarification needed about what the Care Pack is and what is offered. https://www.hp.com/us-en/shop/cv/carepackfaq
Answered by: HP Team Grant
Date published: 2023-05-27

length of extension

Asked by: donke
It is unclear what is being asked. Please clarify the question and resubmit.
Answered by: HP Team Grant
Date published: 2023-12-16

hello, warranty cover broken screen.

Asked by: Duny
This HP 1-year Post Warranty Pickup and Return Hardware Support Service for Gaming Notebook does not offer protection against screen breakage. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Answered by: HP Team Grant
Date published: 2023-08-18
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.