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Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack | Summer Savings Event

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HP 1 year Post Warranty Pickup and Return Notebook Hardware Support

DIGITAL

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipmentSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U4426PE
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.


For terms and conditions, click here.

Enjoy door-to-door service

HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.

Reduce your costs

For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.

Get high-quality support

HP’s expert technicians have the tools and resources to repair your equipment properly.

Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack

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HP 1 year Post Warranty Pickup and Return Notebook Hardware Support is rated 3.4 out of 5 by 5.
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Rated 1 out of 5 by Ashley 22 from Never again I was told I could use the warranty immediately, which was not true. Later when I tried I was told I had to wait 48hrs. I was able to get a refund but it was very difficult
Date published: 2022-06-13
Rated 5 out of 5 by Anonymous from HP's repair schedule was perfect to promise Fast and great service for my failed laptop. HP's repair schedule was perfect to promise. My laptop has been restored and I am very happy with this service. Warranty money very well spent.
Date published: 2020-11-30
Rated 4 out of 5 by Jh havasu from Business Notebook Carepack Bought last month - extended warranty for business notebook
Date published: 2020-01-14
Rated 5 out of 5 by dotty129 from fast service! I am very happy with my carepack , the repair service was quick and hassel free
Date published: 2019-03-09
Rated 2 out of 5 by RafeW from Confusion and poor execution I bought the Post Warranty program. Then I received a note saying they needed the Serial Number and Product number and the date of purchase etc. They included a phone number to call. The menu did not include an option that was helpful. I then got in touch with Tech service who put me in touch with someone in Customer Service who was finally able to help. none of the above was necessary and leaves me with a feeling of disrespect for HP
Date published: 2019-01-30
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Are broken hinges covered?

Asked by: ALF6
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.