HP 1 year Post Warranty Pickup and Return Notebook Hardware Support
DIGITAL
Product # UB0G9PE
- Remote problem diagnosis and telephone support
- Prepaid shipment to HP repair center
- 3-5 business day offsite repair[1]
- Prepaid return shipmentSee all Specs
3% back in HP Rewards
HP 1 year Post Warranty Pickup and Return Notebook Hardware Support
$0.00
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support
HP’s expert technicians have the tools and resources to repair your equipment properly.
Technical details
HP 1 year Post Warranty Pickup and Return Notebook Hardware Support is rated
out of
5 by
26.
Rated 5 out of
5
by
Rockchick1 from
Peace of mind to have this extended warranty.
While I haven't used this warranty yet or hope that I won't have to, it's very reassuring that it's there just in case I need it. I have purchased other longer term warranties from HP in the past & they have always done a great job fixing my computer. I highly recommend their care pack warranties for either 3 or 1 year. Their repair techs are excellent!
Date published: 2024-01-12
Rated 1 out of
5
by
Hurminator from
Touch pad is horrible on original unit and replacement unit you must click FN-11 2x to fix it
Touch pad is horrible on original unit and replacement unit
Date published: 2023-06-22
Rated 5 out of
5
by
JPKapp from
A sense of confidence
I had an excellent experience adding an additional year to the warranty on my HP Z BOOK. The computer is four years old but I felt I need and extra year of warranty and help if needed during the upcoming year. I worked with an HP representative and he help me work my way through this process AFTER helping me resolve a problem. He asked the question about extending the warranty and I made the decision to go ahead with the extension. I had a sense of confidence in him and now I have a sense of confidence in that my computer will be covered during the upcoming year. Thank you.
Date published: 2023-05-06
Rated 5 out of
5
by
DReinke from
HP Care Pack assures continued access to outstanding HP support
HP support is the primary reason I have multiple HP devices. There are many good suppliers but very few that really provide quality after sale support. Keep it up HP.
Date published: 2023-05-05
Rated 4 out of
5
by
Boricua from
1 year after warranty care pack
I haven’t used yet but I guess It will be worthy
Date published: 2023-04-03
Rated 1 out of
5
by
Anonymous from
My Warranty
I purchased an extended warranty for my Laptop onJan 14, 2023 (as my exsisting warranty would run out on 1/17/2023) it still does not show my warrany as of 1/27/23
Date published: 2023-01-27
Rated 5 out of
5
by
DcKay from
HP Service Packs are worth the price.
I was extending the service pack for my HP laptop. Glad I checked the HP website - better price than a third party offer.
Date published: 2022-11-10
Rated 1 out of
5
by
Ashley 22 from
Never again
I was told I could use the warranty immediately, which was not true. Later when I tried I was told I had to wait 48hrs. I was able to get a refund but it was very difficult
Date published: 2022-06-13
If my warranty expired lets say a couple months ago if I buy this will it cover it I need a laptop repair I'm just worried if I buy this I wont get one..
Thank you for your question! HP Warranty decisions are determined by HP Technical Support. Unfortunately, this forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances.
Date published: 2023-05-27
can i buy the care package when I pay for the item or do I have to wait to get it because its asking me for the items serial number
Thank you for your question! This Care Pack is for HP products with an expired warranty. If you have had your HP product for less than a year this Care Pack is not compatible. To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-06-20
Hi is this compatible with serial no : 5CD10768RV , product no : 2C9N7EA ?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-02-20
I just bought HP Refurbished laptop. Can this warranty be applicable?
Thank you for your question about HP Care Packs! To determine which HP Care Pack is compatible with your device, visit this link: https://cpc2.ext.hp.com/
Date published: 2024-07-02
help finding my purchase date and warranty
Thank you for your question! Please visit HP Support for assistance with this question. Be sure to have your serial number, the serial number for your laptop can be found on the bottom of the laptop. https://support.hp.com/us-en
If your laptop was purchased from this website, contact HP Customer Service for assistance: https://www.hp.com/us-en/shop/cv/customerservice
Date published: 2024-07-05
Are broken hinges covered?
Return and exchange information
Eligible purchases from Nov 1 - Dec 25, 2025, can be returned or exchanged until Jan 15, 2026, or 30 days after delivery, whichever is later. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges
