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Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack | Weekly Deals
HP 1y Post Warranty Next Business Day Onsite w/Defective Media RetentionRPOS Hardware Support
DIGITAL
- Remote problem diagnosis and support
- Next business day[1] onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and toolsSee all Specs
HP 1y Post Warranty Next Business Day Onsite w/Defective Media RetentionRPOS Hardware Support
For terms and conditions, click here.
We’ll be there the next business day[1]
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Technical details
Offers
Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack
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In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.
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Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.
HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards
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Help protect your printer and your data with Original HP cartridges: HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models
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