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Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack | Clear the Warehouse Sale | Save $14 instantly

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HP 1 year Post Warranty Next Business Day Onsite Desktop Hardware Support

DIGITAL

  • Remote problem diagnosis and support
  • Next business day[1] onsite hardware support
  • Replacement parts and materials included
  • Formal escalation procedures and management
  • Access to electronic support information and toolsSee all Specs

3% back in HP Rewards
HP Care Packs are delivered electronicallySEE DETAILS
Product # U5864PE
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.


For terms and conditions, click here.

We’ll be there the next business day[1]

In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]

Support you can count on

Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line - or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Offers

Post-warranty Care Pack must be purchased no earlier than 90 days prior to and no later than 30 days following expiration of product warranty or previously purchased Care Pack

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HP 1 year Post Warranty Next Business Day Onsite Desktop Hardware Support is rated 3.5 out of 5 by 11.
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Rated 1 out of 5 by VicB2 from Terrible Service three phone calls and still no resolution
Date published: 2023-08-19
Rated 5 out of 5 by dude48 from good good so far, east to use, coulg br cheaper, for what you get
Date published: 2022-09-05
Rated 2 out of 5 by sdnyreilly from poor website i bought a warranty extension that seemed easy to perform. unfortunately my upgrade assistant sent me an extension to purchase and i did so. when i went to register it i could not because it was the wrong contract. it was a nightmare to cancel it for among other reasons, i could not contact a person. eventually a sales person sold me another warranty extension and it also was incorrect. it was a nightmare and hp's website was terrible.
Date published: 2021-01-21
Rated 1 out of 5 by Yugtac from Deeply Disappointed in Customer Care. I am so disappointed. I just spent 1 hour and 2 minutes getting bounced from department to department to answer a silly question. I have a case # 5059102419. Two of the 6 technicians were helpful and supportive. The others just passed me along - ending up at the Care Pack Registration gulag email which is full.
Date published: 2020-12-29
Rated 4 out of 5 by work machine2020 from Repair backup plan Good to have a repair backup plan on a business machine. Was simply to get and install.
Date published: 2020-11-29
Rated 4 out of 5 by Anonymous from Extended Service Contract There should be multi-year extended service contracts after the original warranty expires.
Date published: 2020-10-23
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Return and exchange information
HP.com will accept returns or exchanges for this product up to 30 days from the date of delivery. A 15% restocking fee may apply. For details, please visit: https://www.hp.com/us-en/shop/cv/returnsandexchanges.