Risk-Free HP Care Pack Rebate | HP Official Store

Risk Free
Care Pack Rebate

Money-back guarantee

Protect your PC for 3 years with a compatible and qualifying HP Care Pack — and if you don't use it, get your money back. Guaranteed.1

Steps to claim your rebate

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Purchase an HP Care Pack for your PC

If no service event occurs after the purchase date of the Care Pack, you are allowed to claim a rebate for the price of your Care Pack. Please refer to your Risk-Free rebate form at time of purchase as the program dates and conditions may have changed.

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Fill out rebate form

Didn’t use your Care Pack? Submit the completed rebate form and required documentation within 90 days after expiration of the HP Care Pack Service.

Download rebate form
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Receive rebate check

Please allow 6 to 8 weeks from the time the claim is received by HP to receive your rebate check to the address on the claim form.

Customer ratings and reviews

It has saved me money.

Set your mind free with a Care Pack. You just never know when you will need it. Great service.

Verified customer

Living rural, this is great insurance.

Having factory repair available, at a very affordable price, gives me great peace of mind.

Verified customer

Price point for the service is excellent.

I purchased my first care pack a year ago. My laptop crashed and after much troubleshooting, I had to send in for repair. Due to a part shortage, HP offered to replace my laptop with one of equivalent price.

Verified customer

Better safe than sorry

Bought this for my new Envy. So many things can happen while traveling, so I gave myself added peace of mind and purchased accidental coverage.

Verified customer

Great service

Please allow 6 to 8 weeks from the time the claim is received by HP to receive your rebate check to the address on the claim form.

Verified customer

Worth the Price

So many times in the past I either had to pay big money to get a computer repaired or ended up buying a new one. This protection eliminates either of those options.

Verified customer
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  1. Limited time offer. Offer valid on select purchases with 3-year Care Pack plans made during rebate promotional period for eligible HP personal productivity. Terms and Qualifying information above. Sales tax not refundable.
  2. A copy of each original invoice/receipt or “HP Care Pack Services - Receipt for Payment.” The name on the invoice must match the name on the claim form. See rebate form for complete details.
  3. Service levels and response times for Care Pack services may vary depending on your geographic location. Restrictions and limitations apply. Service starts at date of hardware purchase. For details, visit (Terms and Conditions)
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We are working to meet the current extraordinary customer demand for our products. Our website reflects current product availability but circumstances are dynamic. You may check your order status via our Track My Order page (Click Here to log in). We will send updates by email as soon as they are available. We greatly value your business and appreciate your ongoing patience as we work to get your order to you.

Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.

HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.

The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle

Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Enpirion, Iris, MAX, Intel RealSense, Stratix, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.

In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows is automatically updated and enabled. High speed internet and Microsoft account required. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com.

HP Rewards qualifying and eligible products/purchases are defined as those from the following categories: Printers, Business PCs (Elite, Pro and Workstation brands), select Business Accessories and select Ink, Toner & Paper.My HP Rewards

*America’s most trusted printer brand: Based on 2022 semi-annual internal brand surveys commissioned by HP.

“Best All In One Printer” and “the easiest printer you’ve ever had to set up” from Wirecutter. ©2020 The Wirecutter, Inc.. All rights reserved. Used under license. https://www.nytimes.com/wirecutter/reviews/best-all-in-one-printer/

Help protect your printer and your data with Original HP cartridges: HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models

The personal information you provide will be used according to the HP Privacy Statement