{"data":{"page":{"vanityUrl":"pdp/hp-5y-onsite-w-predictive-detection-alerts-peripherals-desktop","templateKey":"pdp","nextQuery":{"hash":"footerLinks","timeout":1000},"pageComponents":{"pdpTechSpecs":{"highlights":[],"technical_specifications":[{"name":"Service Feature Highlight 1","tooltip":"","value":[{"value":["Predictive AI-powered insights and proactive onsite support"]}]},{"name":"Service Feature Highlight 2","tooltip":"","value":[{"value":["End user alerts and automated IT ticketing"]}]},{"name":"Service Feature Highlight 3","tooltip":"","value":[{"value":["Remote problem diagnosis and support"]}]},{"name":"Service Feature Highlight 4","tooltip":"","value":[{"value":["Onsite repair or replacement, anywhere work happens"]}]},{"name":"Service Feature Highlight 5","tooltip":"","value":[{"value":["Solution Care Pack"]}]}],"datasheets":[{"datasheet_url":"http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa7-8543enw","label":"Onsite Support For PCs with Predictive Issue Detection and Alerts Datasheet","gtmId":"Onsite Support For PCs with Predictive Issue Detection and Alerts Datasheet","gtmValue":"aspx"}],"translations":{"technical_details":"Specs","see_complete_specs":"See complete specs","see_less_specs":"See less specs","technicalDetails":"Technical Specs"}},"exclusiveFeatures":null,"pdpAccessories":{"products":{}},"pdpRichContent":{"featuresContent":[{"value":[{"html":"<style>\r\n  .hp_cr_pack p, \r\n.hp_cr_pack h2, \r\n.hp_cr_pack h3, .hp_cr_pack h4, .hp_cr_pack h5, .hp_cr_pack figure, .hp_cr_pack ul, .hp_cr_pack li,  .hp_cr_pack a,  .hp_cr_pack span, .hp_cr_pack  label{ margin: 0;padding: 0; font-size: 100%;  font: inherit; vertical-align: baseline;}\r\n.hp_cr_pack{max-width: 1688px; background-color:#fff; margin:0 auto; padding-bottom: 1px;}\r\n.hp_cr_pack h2{font-size:60px; color: #000; line-height: 1; text-wrap-style: pretty;}\r\n.hp_cr_pack h4{font-size: 40px; line-height: 1.1; color:#000}\r\n.hp_cr_pack h5{color: #000; font-size: 35px;text-wrap-style: pretty;}\r\n.hp_cr_pack .sec_3 p{font-size: 22px;}\r\n.hp_cr_pack h3 { font-size: 42px;}\r\n.hp_cr_pack h3 sup{font-size: 25%;  top: 10px;}\r\n.hp_cr_pack .hp_cp_cntnt_ttl h3{font-size: 56px;}\r\n.hp_cr_pack p{ font-size: 26px;  color: #000;line-height: 1.3; text-wrap-style: pretty;}\r\n.hp_cr_pack  img{max-width: 100%; display: block;}\r\n.hp_cr_pack sup, .hp_cr_pack sup small{position: relative; font-size: 50%; top:2px;  vertical-align:top;}\r\n.hp_cp_br_btm { border-bottom: 1px solid #000;}\r\n/* Newly added */\r\n.hp_cp_br_tp{margin-top: 60px;}\r\n.hp_cp_two_main{margin-top: 30px;}\r\n/* Newly added */\r\n.cp_hdr>div{ padding: 20px 0;}\r\n.cp_hrobnr{display: flex; flex-direction: row; flex-wrap: nowrap; border-bottom: 1px solid #000;}\r\n.cp_hrobnr>div:first-child{width: 60%;}\r\n.cp_hrobnr>div:nth-child(2){width: 40%;}\r\n.hp_cp_logo{ display: flex; align-items: center; flex-direction: column; justify-content: center; padding: 20px 15px;}\r\n.hp_cp_logo p{text-align: center;}\r\n.cp_hrobnr>div:first-child img, .cp_res_img{height: 100%; object-fit: cover; max-height: 100%; width: 100%;}\r\n.cp_cont{display: flex; flex-direction: row; flex-wrap: nowrap;gap: 50px;}\r\n.row_rvr{flex-direction: row-reverse;}\r\n.cp_rw_rvse.cp_cont{flex-direction: row-reverse;}\r\n.cp_cont>div{width:50%}\r\n.col_scnd>div, .col_frst>div{padding: 25px 0;}\r\n.cp_icn_mb{ margin-bottom: 10px;}\r\n.cp_mb_20{margin-bottom: 20px;}\r\n.col_frst{/*border-right:1px solid #000;*/}\r\n.cp_cont.vdo_cnt .col_frst{width:50%; display: flex; align-items: center;}\r\n.cp_cont.vdo_cnt .col_scnd{width:50%}\r\n.col_scnd video{width:100%; height: 100%; object-fit: cover; }\r\n.hp_cp_cntnt_ttl { padding: 18px 0;}\r\n.hp_cp_cntnt_ttl2 { padding: 25px 0;}\r\n.cp_row{display: flex; flex-direction: column;}\r\n.cp_dflx{display: flex; align-items: center;}\r\n.col_scnd  .cp_pd_lft, .col_frst  .cp_pd_lft{padding-left: 0;}\r\n.cp_thr_sec{display: flex; flex-direction: row; flex-wrap: nowrap;}\r\n.cp_thr_sec>div{width:33.33%}\r\n.cp_icn_cntnr{width:110px}\r\n .hp_cp_logo>div { margin-bottom: 16px;}\r\n.sec_3>div{display: flex;flex-direction: column; }\r\n.sec_3{ border:1px solid #000}\r\n.sec_3 .cp_icn_cntnr {width:80px; margin-bottom: 8px;}\r\n.cp_thr_sec>div:first-child div {padding-left: 0;}\r\n.cp_thr_sec>div:last-child>div{padding-right: 0;}\r\n.acco_foot__content-wrapper { max-height: 0px;  overflow: hidden; transition: 0.25s ease-in-out;}\r\n.acco_foot__content{padding-left: 15px; border-top:1px solid #7b797a; padding-top: 20px;} \r\n.hp_cr_pack  .acco_foot__title { cursor: pointer; display: block; position: relative; transition: all 0.25s ease-out; padding: 20px 0;}\r\n.hp_cr_pack  .acco_foot__title p{font-size: 14px; color: #7b797a;}\r\n.acco_foot__title::after {  content: \" \\002B \"; display: inline-block; position: absolute; right: 0px;  font-size: 18px; font-weight: normal; top: 20px; transition: 0.35s ease-in-out; vertical-align: top; }\r\n.acco_foot__trigger:checked + .acco_foot__title  + .acco_foot__content-wrapper {  max-height: 1500px;padding-bottom: 10px;}\r\n.acco_foot__trigger:checked + .acco_foot__title::after { transition: 0.25s ease-in-out; content: \" \\2212 \"; font-size: 18px; top: 20px; font-weight: normal;}\r\n.hp_cp_footenotes input[type=\"checkbox\"] {  display: none;}\r\n.hp_cp_footenotes{ margin:20px 0; background-color: #f5f5f5; padding:0 20px;}\r\n.acco_foot{background-color: #f5f5f5;}\r\n.hp_cp_footenotes ol{padding: 0; margin: 0;}\r\n.hp_cr_pack  .acco_foot__content p{font-size: 12px; color: rgb(0, 0, 0, .6); margin-bottom: 10px;}\r\n.hp_cp_footenotes ol li, .hp_cp_footenotes ol li a, .hp_cp_footenotes ol li ul li{color: rgb(0, 0, 0, .6); font-size: 12px; margin-bottom: 10px; text-decoration: none;}\r\n.hp_cp_footenotes ol li a:hover{text-decoration: underline;}\r\n.hp_cp_footenotes ol li ul {margin: 12px 0; padding-left: 20px;}.hp_cp_footenotes ol li ul li{margin-bottom: 10px; list-style-type: disc;}\r\n.cp_servc{background-color: #1e1e1e; margin-top: 60px; padding:8px 30px;}\r\n.hp_cr_pack  .hp_cp_stps h4, .hp_cp_stps p{color:#fff; margin-bottom: 0; text-align: left;}\r\n.hp_cr_pack .hp_cp_stps p{font-size:20px}\r\n.hp_cp_stps .cp_bg p{color:#000;}\r\n.cp_servc>div{display: flex; flex-direction: row; flex-wrap: nowrap; gap:30px; align-items: start;}\r\n.hp_cp_stps{width:20%; padding:10px 20px; display: flex; flex-direction: column; gap:20px; align-items: start; justify-content: center;}\r\n.cp_servc .hp_cp_cntnt_ttl{ display: flex; flex-direction: column; gap:10px; margin-bottom: 22px; border-bottom: 1px solid #fff;   padding: 16px 0 30px 0; }\r\n.cp_servc .hp_cp_cntnt_ttl h3, .cp_servc .hp_cp_cntnt_ttl p{color:#fff}\r\n.cp_servc>div:nth-child(2) .hp_cp_stps:first-child{padding-left: 0;}\r\n.cp_servc>div:nth-child(2){padding-bottom: 16px; padding-top: 20px;}\r\n.cr_faq{border-top:1px solid #fff; padding: 25px 0; justify-content: start;}\r\n.hp_cr_pack .cr_faq p{color: #fff; font-size: 30px;}\r\n.hp_cr_pack .cr_faq a{color: #fff; font-size: 30px;  cursor: pointer;text-decoration: underline;}\r\n.hp_cr_pack .cr_faq a:hover{text-decoration: none;}\r\n.hp_cr_pack .cp_mb{ margin-bottom: 18px;}\r\n.cp_bg {width: 135px;   height: 46px;  background-image: url(/wcsstore/hpusstore/Treatment/rc2/FY25Q3-Carepack-non-EPP/stepbg.png);  background-size: contain;   background-repeat: no-repeat;\r\n  text-align: left; display: flex;   align-items: center; justify-content: center;}\r\n    .cp_comp_tbl table {   border-collapse: collapse;  width: 100%;    display: block; overflow-x: auto; margin-bottom: 15px; }\r\n    .cp_comp_tbl th,  .cp_comp_tbl td {  border: 1px solid #000; padding: 10px; vertical-align: top;  text-align: left; font-size: 18px; }\r\n    .cp_comp_tbl th p,  .cp_comp_tbl td p { font-size: 18px; margin-bottom: 10px; line-height: 1.2; }\r\n    .cp_comp_tbl th {  background-color: #000;    text-align: center; border: 1px solid #fff; }\r\n    .cp_comp_tbl th p{color:#fff; font-size: 28px; font-weight: normal; text-align: left;}\r\n    .cp_comp_tbl .cp_sub_hdr {   background-color: #f4f4f4; }\r\n    .cp_comp_tbl .tabl_sec {  background-color: #024ad8;  color: #fff;  writing-mode: vertical-lr; text-align: center; }\r\n    .cp_comp_tbl  .tick { color: rgb(0, 148, 0);font-weight: bold; }\r\n    .cp_comp_tbl  .cp_note { font-size: 12px;  margin-top: 10px; }\r\n    .cp_cont .cp_comp_tbl{width:100%; margin-top: 50px;}\r\n    .cp_comp_tbl .cp_td_nul{border:none; background-color: #fff;}\r\n    .cp_sub_hdr h5{font-size:18px}\r\n    .tabl_sec h5 {font-size: 22px; color:#fff;         transform: rotate(180deg);}\r\n    .cp_comp_tbl .cp_tb_bdr{border-bottom: 3px solid #000;}\r\n    .cp_comp_tbl th  .cp_mb_0{margin-bottom: 0;}\r\n    .cp_bdrlft{border-right: 1px solid #000;}\r\n    .br_rgt_none{border: right 0;}\r\nvideo.conHover:focus, video.conHover { outline:none; clip-path: fill-box; border-radius: 0.01px;}\r\nvideo.conHover{cursor: pointer;}\r\nvideo.conHover:hover::-webkit-media-controls {opacity: 1;}\r\nvideo.conHover::-webkit-media-controls {transition: opacity 1s;opacity: 0;}\r\n.cp_sec_bnr{position: relative;}\r\n.cp_bnr_txt{position: absolute; top: 0; width: 100%; background-color: rgb(0, 0, 0, .6);}\r\n.cp_bnr_txt div{padding:30px}\r\n.support_txt p{padding: 20px 0;border-bottom: 1px solid #000;}\r\n.cp_bnr_txt div p{color:#fff}\r\n .hp_cr_pack .cp_lbl{background-color: rgb(0, 148, 0);  color: #fff;  padding: 0px 5px; border-radius: 4px; font-size: 12px;}\r\n.cp_popup_box h2 { margin-top: 0;}\r\n.cp_popup_box .cp_cls { position: absolute;  top: 10px; right: 15px; font-size: 22px; cursor: pointer; text-decoration: none; color: #333;}\r\n.cp_crd {display: flex; flex-direction: column;}\r\n.cp_crd{position: relative;}\r\n.cp_crd .sec_3{border:1px solid #000;}\r\n.cp_thr_sec.cp_comp{gap:30px; /*margin-top: 45px;*/}\r\n.cp_thr_sec.cp_comp .cp_lbl {background: #000; border-radius: 0; padding: 8px 20px; width:128px}\r\n.cp_thr_sec.cp_comp .cp_lbl p{color: #fff; text-align: center;}\r\n.cp_crd .sec_3>div{padding: 0; gap:0}\r\n.cp_thr_sec.cp_comp .cp_crd_cnt, .sec_col_3{padding: 36px; padding-left: 36px;}\r\n.cp_thr_sec.cp_comp .cp_crd_cnt h5{margin-bottom: 15px;}\r\n#cp_popupToggle { display: none;}\r\n#cp_popupToggle:checked ~ .page { position: fixed; width: 100%; overflow: hidden;}\r\n.cp_pop-ovrly {position: fixed;  inset: 0; background: rgba(0, 0, 0, 0.6); display: block; opacity: 0; pointer-events: none; transition: opacity 0.3s ease; z-index: 100; overflow-y: auto;}\r\n#cp_popupToggle:checked ~ .cp_pop-ovrly {  opacity: 1; pointer-events: auto;}\r\n.cp_pop-ovrly { min-height: 100%;  display: flex; justify-content: center;  padding: 60px 20px;  box-sizing: border-box;}\r\n.cp_popup_box {  background: white; padding: 20px; border-radius: 10px;  max-width: 100%;  overflow-y: auto; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.3); position: relative; transform: scale(0.95); opacity: 0; transition: transform 0.2s ease, opacity 0.2s ease;}\r\n#cp_popupToggle:checked ~ .cp_pop-ovrly .cp_popup_box { transform: scale(1);  opacity: 1;}\r\n.cp_pop_scrl_wpr{width:98%}\r\n.cp_popup_box h2 { margin-top: 0;}\r\n.cp_popup_box .cp_cls { position: absolute;   top: 24px; right: 22px; font-size: 22px; cursor: pointer; text-decoration: none; color: #333;}\r\n.cp_pop_ttl{padding-bottom: 13px; border-bottom: 1px solid #000; margin-bottom: 20px;}\r\n.hp_cr_pack .cp_cls_btn{background-color: #024ad8; color: #fff; padding:10px 20px; margin-top:15px;cursor: pointer; }\r\n.hp_cr_pack .cp_btn>label{display: inline-block; cursor: pointer;  background: #000; color: #fff; font-size: 28px;  padding: 16px 42px}\r\n.hp_cr_pack .cp_btn>label:hover{text-decoration: underline;}\r\n.cp_btn{margin:25px 0 35px; display: flex; align-items: center; justify-content: center;}\r\n.hp_cr_pack p.cp_nte{font-size: 14px;}\r\n.cp_ft_close{display: flex; justify-content: end; }     .hp_cr_pack .cp_cls_btn p{color:#fff; font-size: 14px; line-height: 1;}\r\n\r\n\r\n\r\n/*Accordian*/\r\n.HPC-collapse-list {\r\n    margin-top: 30px !important;\r\n    list-style: none;\r\n    /*border-bottom: 1px solid #e0e0e0;*/\r\n}\r\n.col_frst .cp_pd_lft .mg_top_list{margin-top: 0 !important;}\r\n\r\n.HPC-collapse-open {\r\n    display: none;\r\n}\r\n\r\n.HPC-collapse-painel {\r\n    visibility: hidden;\r\n    max-height: 0;\r\n    opacity: 0;\r\n    transition: max-height .1s,\r\n    visibility .3s,\r\n    opacity .3s;\r\n}\r\n\r\n   \r\n\r\n\r\n.HPC-collapse-open:checked ~ .HPC-collapse-painel {\r\n    max-height: 100%;\r\n    opacity: 100;\r\n    visibility: visible;\r\n}\r\n.HPC-collapse-open:checked ~ label{background: #eee;}\r\n.HPC-collapse-list li {\r\n    margin-bottom: 0;\r\n}\r\n.HPC-collapse-list li:first-child label{border-top: none;border-bottom: 1px solid #e8e8e8;}\r\n.HPC-collapse-list .HPC-collapse-btn {\r\n    /*border-top: 1px solid #e0e0e0;*/\r\n    cursor: pointer;\r\n    display: block;\r\n    padding: 15px 10px;\r\n    margin-bottom: 0;\r\n    font-weight: normal;\r\n    transition: background-color .2s ease;\r\n    font-size: 20px;\r\n    background: #fafafa;\r\n}\r\n\r\n.HPC-collapse-list .HPC-collapse-btn:hover {\r\n    background: #eee;\r\n}\r\n\r\n.HPC-collapse-open ~ .HPC-collapse-btn:before {\r\n    content: \" \\002B \";\r\n    float: right;\r\n}\r\n\r\n.HPC-collapse-open:checked ~ .HPC-collapse-btn:before {\r\n    content: \" \\2212 \";\r\n}\r\n\r\n\r\n.HPC-collapse-list .HPC-collapse-inner {\r\n    padding: 20px 10px\r\n}\r\n.HPC-collapse-list .HPC-collapse-inner ul{padding-left: 20px;list-style-type: disc;}\r\n.Onsite_support_list{padding-left: 20px !important;list-style-type: disc;}\r\n.HPC-collapse-list .HPC-collapse-inner p{font-size: 18px;line-height: 1.3;}\r\n.HPC-collapse-list .HPC-collapse-inner li{font-size: 18px;    line-height: 1.3;    margin-bottom: 5px;}\r\n.Onsite_support_list li{font-size: 18px;    line-height: 1.3;    margin-bottom: 5px;}\r\n/**/\r\n\r\n.spl_new img, .spl_new2 img{object-fit: cover;height: 100%;width: 100%;}\r\n\r\n\r\n\r\n@media only screen and (max-width: 1700px){ .wpr_pd{padding: 0 20px;}}\r\n@media only screen and (max-width: 1500px){\r\n.hp_cr_pack h2 { font-size: 52px;}\r\n.hp_cr_pack h3 { font-size: 38px;}\r\n.hp_cp_logo>div{width:200px}\r\n.hp_cr_pack p {  font-size: 22px;}}\r\n@media only screen and (max-width: 1444px){\r\n    .hp_cr_pack p {  font-size: 22px;}\r\n    .hp_cr_pack .hp_cp_stps h4 { font-size: 28px;}\r\n    .hp_cr_pack .hp_cp_cntnt_ttl h3 {font-size: 50px;}\r\n    .hp_cr_pack .sec_3 p { font-size: 18px;}\r\n    .hp_cr_pack h5{font-size: 26px;}\r\n    .cp_icn_cntnr { width:94px}\r\n     .cp_bg { width: 120px;  height: 36px;  }\r\n     .cp_sub_hdr h5{font-size:16px}\r\n    .tabl_sec h5 {font-size: 18px;}\r\n    .cp_comp_tbl th p, .cp_comp_tbl td p{font-size: 16px;}\r\n    .hp_cr_pack .hp_cp_stps p {font-size: 18px;}\r\n    .hp_cp_stps{gap:12px}\r\n    .hp_cr_pack h4 {font-size: 34px;}\r\n     .cp_thr_sec.cp_comp .cp_lbl{width:100px}\r\n     .hp_cr_pack .cp_btn>label{font-size: 18px;  padding: 12px 28px;}\r\n     .cp_comp_tbl th>div{max-width:166px}\r\n     .cp_comp_tbl th p{font-size: 24px;}\r\n}\r\n\r\n@media only screen and (max-width: 1200px){\r\n.col_scnd>div, .col_frst>div { padding: 35px 0;}\r\n.hp_cr_pack p { font-size: 18px; }\r\n.hp_cr_pack h3 {font-size: 28px; }\r\n.cp_servc>div { display: flex;   flex-direction: row;  gap: 15px; overflow-x: auto; scroll-behavior: smooth;  scroll-snap-type: x mandatory;  -webkit-overflow-scrolling: touch;  scrollbar-width: none;}\r\n.hp_cp_stps {  flex: 0 0 24% }\r\n.hp_cr_pack .cr_faq a, .hp_cr_pack .cr_faq p{font-size: 22px; }\r\n.cp_comp_tbl th p, .cp_comp_tbl td p { font-size: 16px;}\r\n.cp_comp_tbl .tabl_sec{padding: 10px 5px;}\r\n.hp_cr_pack .cp_comp_tbl h5{font-size: 14px; }\r\n.hp_cr_pack .hp_cp_cntnt_ttl h3 {font-size: 42px; }\r\n.cp_bnr_txt div { padding: 20px;}\r\n\r\n.cp_thr_sec.cp_comp .cp_crd_cnt { padding: 20px;   padding-left: 20px;}\r\n\r\n.cp_hdr>div { padding: 14px 0;}\r\n.spl_new .cp_cont .col_frst .cp_pd_lft{padding: 25px 0;}\r\n.cp_cont{gap: 30px;}\r\n.dps_none{display: none;}\r\n.hp_active_img{object-fit: cover;min-height: 500px;}\r\n}\r\n@media only screen and (max-width: 1024px){\r\n .hp_cr_pack h2 { font-size: 46px;} \r\n .hp_cr_pack .sec_3 p, .HPC-collapse-list .HPC-collapse-inner li{ font-size: 16px;}\r\n.hp_cp_crds_cntnr  { display: flex;  flex-direction: row;  gap: 22px;  overflow-x: auto; scroll-behavior: smooth; scroll-snap-type: x mandatory;  -webkit-overflow-scrolling: touch;  scrollbar-width: none; }\r\n  .hp_cp_crds_cntnr  .hp_cp_cards{flex: 0 0 22%;padding: 35px 16px;}\r\n.hp_cr_pack .hp_cp_stps p { font-size: 16px; }\r\n.hp_cr_pack .cr_faq a, .hp_cr_pack .cr_faq p { font-size: 19px; }\r\n.hp_cp_logo>div { width: 118px;}\r\n .cp_icn_cntnr {width: 70px; }\r\n .cp_thr_sec.cp_comp{  display: flex; flex-direction: row; overflow-x: auto;  scroll-behavior: smooth; scroll-snap-type: x mandatory; -webkit-overflow-scrolling: touch; scrollbar-width: none; }\r\n.cp_crd{flex: 0 0 40%;}\r\n.cp_thr_sec.cp_comp .cp_crd_cnt{padding: 15px; padding-left: 15px;}\r\n.cp_thr_sec.cp_comp { gap: 20px;}\r\n .cp_thr_sec.cp_comp .cp_lbl { width: 80px; }\r\n.hp_cr_pack .cp_btn>label{font-size: 16px;}\r\n .cp_comp_tbl th>div {  max-width: 110px; margin-bottom: 8px;  }\r\n   .cp_comp_tbl th p{font-size: 20px;}\r\n.sec_3 .cp_icn_cntnr { width: 64px;}\r\n.spl_new .cp_cont{flex-direction: column-reverse;gap: 10px;}\r\n.spl_new .cp_cont>div{width: 100% !important;}\r\n\r\n.HPC-collapse-list .HPC-collapse-inner {padding: 20px 10px 10px;}\r\n.spl_new .cp_cont .col_frst .cp_pd_lft {        padding: 20px 0;    }\r\n/*.col_frst .cp_pd_lft .mg_top_list{margin-top: 0 !important;}*/\r\n}\r\n@media only screen and (max-width: 990px){ \r\n.hp_cr_pack p, .Onsite_support_list li, .HPC-collapse-list .HPC-collapse-inner p {font-size: 16px;}\r\n .hp_cr_pack h4 { font-size: 26px;}\r\n.hp_cr_pack h2 { font-size: 38px;}\r\n .cp_thr_sec, .cp_thr_sec.cp_comp{  display: flex; flex-direction: row; overflow-x: auto;  scroll-behavior: smooth; scroll-snap-type: x mandatory; -webkit-overflow-scrolling: touch; scrollbar-width: none; }\r\n.sec_3, .cp_crd{flex: 0 0 40%;}\r\n .cp_cont>div, .cp_cont.vdo_cnt .col_frst, .cp_cont.vdo_cnt .col_scnd{width:50%}\r\n.hp_cp_stps { flex: 0 0 32%; }\r\n.col_scnd>div, .col_frst>div{  padding: 20px 12px; }\r\n\r\n.hp_active_img{min-height: 400px;}\r\n\r\n}\r\n@media only screen and (max-width: 768px){ \r\n.cp_cont .cp_comp_tbl{max-width:768px; overflow: auto; margin-top: 10px;}\r\n.cp_pop_scrl_wpr { width: 100%}\r\n.cp_popup_box .cp_cls{top:20px}\r\n}\r\n@media only screen and (max-width: 767px){ \r\n  /*.cp_mob_col{flex-direction: column !important;}*/\r\n    .cp_cont>div, .cp_cont.vdo_cnt .col_frst, .cp_cont.vdo_cnt .col_scnd{width:100%}\r\n     .col_scnd>div, .col_frst>div,   .cp_cont.vdo_cnt .col_frst {padding: 14px 0px; }\r\n.hp_cr_pack h2 {  font-size: 34px; }\r\n .cp_cont{flex-direction: column;gap: 15px;}\r\n .col_frst{border-right: 0; border-bottom: 1px solid #000;}\r\n .cp_cont.vdo_cnt{flex-direction: column-reverse; margin-bottom: 30px;}\r\n .row_rvr{flex-direction: row;}\r\n .cp_row .cp_cont.vdo_cnt{margin-bottom: 0;}\r\n .cp_icn_cntnr{width:60px}\r\n .cp_rw_rvse.cp_cont{flex-direction: column;}\r\n .cp_bdm_none{border-bottom: none;}\r\n .cp_cont.vdo_cnt .col_frst{border-bottom: none;}\r\n  .hp_cr_pack h3 {  font-size: 26px; }\r\n  .wpr_pd { padding: 20px 5px 0;}\r\n  .hp_cp_cntnt_ttl, .hp_cp_cntnt_ttl2{padding:0; margin-bottom: 15px;}\r\n  .cp_hrobnr{margin-bottom: 30px;}\r\n  .cp_row{margin-bottom: 30px;}\r\n.hp_cr_pack .hp_cp_cntnt_ttl h3 { font-size: 34px;}\r\n/*.sec_3 { flex: 0 0 84%;  }*/\r\n.cp_servc{margin-top: 35px;}\r\n.tbl_pd{padding-bottom: 10px;}\r\n.hp_cr_pack .cp_cont.vdo_cnt  .cp_ptp0{padding-top: 0;}\r\n .cp_mt_20{margin-top:20px}\r\n .cp_bdrlft{border:none}\r\n .cp_bnr_txt{background-color:rgb(30, 30, 30); position: relative;}\r\n.cp_bnr_txt div { padding: 15px; }\r\n.support_txt p{padding: 0 0 15px 0;}\r\n .hp_cr_pack h5 { font-size: 22px;  }\r\n .cp_pop_scrl_wpr{ width: 100%;}\r\n .cp_pop-ovrly{padding: 28px 8px;}\r\n .cp_popup_box{padding:15px}\r\n .cp_thr_sec.cp_comp {gap: 30px; margin-top: 6px;}\r\n\r\n .hp_active_img{min-height: auto;}\r\n}\r\n@media only screen and (max-width: 600px){\r\n    .sec_3 { flex: 0 0 84%;  scroll-snap-align: center; }\r\n    .hp_cp_logo { width: auto; padding: 0px; justify-content: start;  flex-direction: row;  gap: 15px;  background: #f4f4f4; }\r\n    .cp_hrobnr{flex-direction: column; border: none;}\r\n    .cp_hrobnr>div, .cp_hrobnr>div:first-child, .cp_hrobnr>div:nth-child(2){width:100%; }\r\n     .hp_cp_logo>div {   padding: 15px;  border-right: 2px solid #fff; margin-bottom: 0; }\r\n     .hp_cp_logo p{text-align: left;}\r\n     /*.acco_foot__content {padding-left: 8px;}*/\r\n     .hp_cp_stps { flex: 0 0 78%; padding: 15px 10px; }\r\n     .cp_servc{padding:20px 15px}\r\n     .hp_cr_pack h4 br{display: none;}\r\n     .cp_servc .hp_cp_cntnt_ttl{padding: 0px 0 18px 0;}\r\n    .cp_servc {  padding: 20px 15px 0; }\r\n   .cp_comp_tbl td p { font-size: 14px; min-width: 125px;}\r\n    .cp_comp_tbl th p{ font-size: 20px;}\r\n    .cp_crd { flex: 0 0 70%; }.hp_cr_pack .cp_btn>label{padding:10px 26px}\r\n    .cp_btn { margin: 25px 0 20px;}\r\n\r\n    .spl_new .cp_cont .col_frst .cp_pd_lft {padding: 10px 0;    }\r\n}\r\n@media only screen and (max-width: 425px){ .cp_crd { flex: 0 0 80%; }    .cp_thr_sec.cp_comp { gap: 10px; }\r\n.cp_popup_box .cp_cls{top:16px} }\r\n\r\n</style>\r\n\r\n  <section class=\"hp_cr_pack\">\r\n    <div class=\"wpr_pd\">\r\n\r\n    <section class=\"cp_hdr\">\r\n      <div class=\"hp_cp_br_btm\">\r\n      <h2>Choose the best Care Pack or Service for your product.</h2>\r\n      </div>\r\n       <div class=\"hp_cp_br_btm\">\r\n      <h3>Flexible PC support and repair options designed to keep businesses moving.\r\n</h3>\r\n      </div>\r\n    </section>\r\n\r\n    <section class=\"cp_hrobnr\">\r\n      <div class=\"\"><img src=\"/wcsstore/hpusstore/Treatment/rc2/FY25Q3-Carepack-non-EPP/herobanner.jpg\" alt=\"Man working at a desk while analyzing data on a large monitor, with a laptop\"></div>\r\n      <div class=\"hp_cp_logo\">\r\n    <div>\r\n<picture>\r\n    <img src=\"/wcsstore/hpusstore/Treatment/rc2/FY25Q3-Carepack-non-EPP/hp_carepack.png\" alt=\"care pack logo\">\r\n</picture>\r\n</div>\r\n  <p>Because your technology deserves the best care.</p>\r\n</div>\r\n    </section>\r\n\r\n\r\n\r\n\r\n\r\n    <section class=\"cp_row hp_cp_two_main spl_new\">\r\n      <!--package-->\r\n        <div class=\"hp_cp_cntnt_ttl hp_cp_br_btm cp_bdm_none\"> \r\n            <h3>Onsite Support</h3>\r\n        </div>\r\n        <div class=\"support_txt\">\r\n          <p class=\"\">Count on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights enable HP to quickly identify and resolve problems.</p>\r\n        </div>\r\n        <div class=\"cp_cont vdo_cnt hp_cp_br_btm\">\r\n      <div class=\"col_frst cp_ptp0 \">\r\n        <div class=\"cp_pd_lft\">\r\n          \r\n          <div>\r\n              <ul class=\"HPC-collapse-list mg_top_list\">\r\n                <li>\r\n                <input class=\"HPC-collapse-open\" type=\"checkbox\" checked=\"\" id=\"HPC-collapse-10\">\r\n                <label class=\"HPC-collapse-btn\" for=\"HPC-collapse-10\">HP Hardware Onsite Support</label>\r\n                <div class=\"HPC-collapse-painel\">\r\n                <div class=\"HPC-collapse-inner\">\r\n                  <p class=\"cp_mb\">HP Hardware Onsite Support ensures that a trained HP support technician will remotely troubleshoot your PC issue and can be dispatched to your employee's location to repair the PC issue or replace it. Choose between multiple service levels to get PCs back up and running.</p>\r\n                <ul>\r\n                  <li>Flexibility to choose between multiple service-levels</li>\r\n                  <li>Remote problem diagnosis and support</li>\r\n                  <li>Several onsite response time options</li>\r\n                  <li>Replacement parts and materials included</li>\r\n                  <li>Service available on multiple HP products</li>\r\n                </ul>\r\n                </div>\r\n                </div>\r\n                </li>\r\n                <li>\r\n                <input class=\"HPC-collapse-open\" type=\"checkbox\" id=\"HPC-collapse-21\">\r\n                <label class=\"HPC-collapse-btn\" for=\"HPC-collapse-21\">Call to Repair</label>\r\n                <div class=\"HPC-collapse-painel\">\r\n                <div class=\"HPC-collapse-inner\">\r\n                  <p>Onsite Call-To-Repair provides high quality remote assistance and responsive onsite support for PCs. A team of HP support specialists will begin troubleshooting the system to help return the hardware to operating condition within a specified number of days or hours from the initial service request.</p>\r\n                </div>\r\n                </div>\r\n                </li>\r\n                </ul>\r\n          </div>\r\n </div>\r\n      </div>\r\n<div class=\"col_scnd\">\r\n  <img src=\"/wcsstore/hpusstore/Treatment/rc2/FY25Q3-Carepack-non-EPP/Onsite-support-mrk.jpg\" alt=\"Three coworkers using laptops, collaborating in a bright office setting with large windows and modern furnishings\">\r\n</div>\r\n</div>\r\n\r\n\r\n\r\n  </section>\r\n\r\n\r\n  \r\n\r\n\r\n\r\n\r\n\r\n\r\n    \r\n\r\n\r\n\r\n\r\n\r\n  \r\n\r\n\r\n\r\n<section class=\"cp_servc\">\r\n    <div class=\"hp_cp_cntnt_ttl\">\r\n<h3>How your service works</h3>\r\n<p>Getting help from HP Tech Support is quick, easy, and just a click or call away - 24 hours a day.</p>\r\n</div>\r\n <div>\r\n<div class=\"hp_cp_stps\">\r\n    <div class=\"cp_bg\">\r\n        <p>Step 1</p>\r\n    </div>\r\n\r\n    <h4>Select a service</h4>\r\n    <p>Look through the service options, find one that fits what you need, and buy it.</p>\r\n</div>\r\n\r\n<div class=\"hp_cp_stps\">\r\n    <div class=\"cp_bg\">\r\n        <p>Step 2</p>\r\n    </div>\r\n\r\n    <h4>Check your inbox</h4>\r\n    <p>You'll receive an email with a phone number and your unique one-time service code you'll use to contact a support specialist about resolving your issue.</p>\r\n</div>\r\n\r\n<div class=\"hp_cp_stps\">\r\n    <div class=\"cp_bg\">\r\n        <p>Step 3</p>\r\n    </div>\r\n\r\n    <h4>Reach out anytime</h4>\r\n    <p>With experts available 24/7, feel free to call an HP technical agent whenever an issue comes up using your one-time service code.</p>\r\n</div>\r\n\r\n<div class=\"hp_cp_stps\">\r\n    <div class=\"cp_bg\">\r\n        <p>Step 4</p>\r\n    </div>\r\n\r\n    <h4>Provide device access</h4>\r\n    <p>An expert HP technician will guide you over the phone, and will often remotely access your device through a secure connection to solve your issue.</p>\r\n</div>\r\n\r\n<div class=\"hp_cp_stps\">\r\n    <div class=\"cp_bg\">\r\n        <p>Step 5</p>\r\n    </div>\r\n\r\n    <h4>Watch us work</h4>\r\n    <p>With a connection established and an HP expert ready to go, you simply need to sit back and watch your issue get resolved in real time.</p>\r\n</div>\r\n\r\n    </div>\r\n\r\n    <div class=\"cr_faq\">\r\n       <p> Have questions?\r\n Visit our <a href=\"https://www.hp.com/us-en/shop/cv/carepackfaq\" target=\"_blank\"> Care Packs FAQ</a> page for quick answers and expert tips.\r\n</p>\r\n    </div>\r\n</section>\r\n\r\n\r\n\r\n</div>\r\n  </section>"}]}]},"pdpSpecialOffers":null}}},"extensions":{}}