Press Release: April 29, 2010

HP Download Store Now Open for Consumers and Small Businesses

Features hundreds of software titles, games and services

PALO ALTO, Calif. -- HPtoday introduced the beta version of the HPDownload Store, which serves as a virtual marketplace forconsumers and small business owners to conveniently purchase anddownload the most popular software, games and HP services.

The HP Download Store, powered by Digital River, was created tohelp customers find the ideal software or services to enhance andcomplete their computing experience from the comfort of their homesor offices.

“HP customers now have instant access to more than 200 softwaretitles and games from one trusted source without spending extratime searching, waiting for shipping or visiting a retail outlet,”said Irv Christy, worldwide marketing manager, Attach, HP. “HP alsooffers monthly subscriptions of its premium services – a low-costand easy alternative for users who want access to services withoutan annual contract.”

Must-have software, games and services with the click of amouse

The HP Download Store offers a wide variety of the latest titlesfrom leading brands including Microsoft, Adobe, Norton fromSymantec and Roxio, along with popular games like Star Trek OnlineDeluxe Edition and James Cameron’s AVATAR: The Game. HP brings its customers thebest titles in each category. Other offerings include:

  • Software titles ideal for the distinct characteristics of HPMini netbooks
  • A two-year download option allowing users to reinstall softwareas needed with no disks to store and eliminating package waste

Monthly subscription services to fit every need andbudget

The HP Download Store gives users access to six pay-as-you-gosupport and collaboration services. Ideal for cost-consciousconsumers and small business owners, this subscription modelprovides quick access to HP’s premium support and collaborationservices without an annual contract. The services are supported byNorth America-based HP technicians and available for HP and non-HPbranded PCs. Services include:

  • HP Virtual Rooms let users host online meetings with integratedaudio,(1) video and desktop sharing for as low as $12.95per month. HP Virtual Rooms are a cost-effective way to connectwith remote customers and business colleagues without the hassleand cost of travel.
  • HP SmartFriend Assistance answers all hardware and softwarequestions with just one phone call.
  • HP Performance Tune-up Service puts users in direct contactwith an advisor who remotely conducts a performance overhaul toremove viruses and unnecessary software and boost overall PCperformance.

Ongoing specialoffers

Through the month of May, the HP Download Store is offering allcustomers $20 off an order of $50 or more (use promo codeLAUNCH20). This offer is valid for all software titles, games andservices. Twenty additional deals will appear throughout themonth.

Access to software and HP’s premium services is available at the HPDownload Store:

More information about the HP Download Store is available at

About HP

HP creates new possibilities for technology to have a meaningfulimpact on people, businesses, governments and society. The world’slargest technology company, HP brings together a portfolio thatspans printing, personal computing, software, services and ITinfrastructure to solve customer problems. More information aboutHP (NYSE: HPQ) is available at

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Digital River is a registered trademark of Digital River, Inc.

This news advisory contains forward-looking statements that involverisks, uncertainties and assumptions. If such risks oruncertainties materialize or such assumptions prove incorrect, theresults of HP and its consolidated subsidiaries could differmaterially from those expressed or implied by such forward-lookingstatements and assumptions. All statements other than statements ofhistorical fact are statements that could be deemed forward-lookingstatements, including but not limited to statements of the plans,strategies and objectives of management for future operations; anystatements concerning expected development, performance or marketshare relating to products and services; any statements regardinganticipated operational and financial results; any statements ofexpectation or belief; and any statements of assumptions underlyingany of the foregoing. Risks, uncertainties and assumptions includemacroeconomic and geopolitical trends and events; the execution andperformance of contracts by HP and its customers, suppliers andpartners; the achievement of expected operational and financialresults; and other risks that are described in HP’s QuarterlyReport on Form 10-Q for the fiscal quarter ended January 31, 2010and HP’s other filings with the Securities and Exchange Commission,including but not limited to HP’s Annual Report on Form 10-K forthe fiscal year ended October 31, 2009. HP assumes no obligationand does not intend to update these forward-looking statements.

© 2010 Hewlett-Packard Development Company, L.P. The informationcontained herein is subject to change without notice. The onlywarranties for HP products and services are set forth in theexpress warranty statements accompanying such products andservices. Nothing herein should be construed as constituting anadditional warranty. HP shall not be liable for technical oreditorial errors or omissions contained herein.

Editorial contacts:

Marlene Somsak, HP:

Stephanie Barnes, Edelmanfor HP:

About HP

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at